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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.2 out of 5 stars with 1179 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, and size, with many finding it to be a great value. The design and temperature control also receive positive feedback, along with the quiet operation and lighting. However, some customers have expressed concerns regarding the water dispenser, shelving depth, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,179 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new Freezer, got it two weeks ago and already is building up ice

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Raeruban! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Limited Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had limited space to put a new refrigerator. Our "wish list" for a new refrigerator was that it have space for gallon of milk in the door and had water, cubed and crushed ice in the door. We had looked at several units from various stores. The Amana 24.5 was ideal for us. It fit in the place our VERY old Admiral was. (The refrigerator was obsolete and was our home when we purchased it 4 years ago.) We LOVE this refrigerator. It runs very quite. I have never run out of ice. The service/delivery was on time and the delivery people were professional, helpful and very polite. I would recommend this to anyone with limited space. It really is not a small unit. It holds a lot more than our old unit without taking up more room in our kitchen. Thank you Best Buy. It really was a good deal and we are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Amana Side -by-Side 24.5 Cubic Ft. Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month now and so far so good. Refrigerator and freezer doing a great job even in the hot summer days we have been having. My previous refrigerator made a lot of noise when making ice but not this one. You hardly know it is on, that's how quiet it is. Very spacious in the inside too and really please with how roomy the bottom part of the freezer is. Great for storing frozen vegetables, or fruit or for quickly cooling tall bottles of beverages for hot summer days. Overall I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good overall fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but not the worst. Came in a little banged on the side and the freezer racks look like it moved on the side. Best Buy did credit me back with gift card so it helped. Overall it was replacing a 15 year fridge. Fridge overall is good and sturdy freezer can get really cold. Like other comments below the firdge handles do not seem to line up exactly but if you remove them and re attach them you can get them to equal levels. Love the built in water and ice, got it for that reason as the top and bottom fridges don't have this feature. It keeps things cold it does what it was made to do nothing fancy no bells and whistles. For the price it is good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very happy with this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, very clean lines. So quiet, we cannot hear it running except for the ice maker. Has upgraded the look of our kitchen Good lighting Has more room than the 25.5 cubic feet refrigerator that it replaced with efficient shelving. The Best Buy delivery guys are the best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in white on March 14 2020. The geek squad did the installation but failed to mention that there were signs of a rework on the back panel. I found out later. I thought it was noisy but they said it was normal. Two days after installation I wanted to return it. By then then the pandemic response threw everything out of sync. I would have had to return it myself (I'm 85 year sold and accustomed to be taken advantage of) Subsequently called the MFG and found out that it was a last years model which ordinarily wouldn't have mattered. They sent a man from Appliance Repair to look at it and it was pronounced "normal" . Hums, groans throbs and ringing is not normal. I gave up and bought acoustic foam and Mass loaded vinyl to cut the noise. It is somewhat reduced but still annoying. Like living in a machine shop.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We're sorry that we are not meeting/delivering these expectations. If you have any further questions or concerns please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Pros mentioned:
    Ice maker, Overall performance

    Rated 2 out of 5 stars

    Flimsy bins and drawers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from BB in August 2019. It looks nice and I like the ice maker. The stainless steel cleans easily, which is sometimes an issue with my other appliances. It was originally freezing my food in the fridge, but I was able to easily just turn down the setting and it's fine. I gave it 3 stars because it somehow doesn't seem to have a lot of interior space in the fridge, and the refrigerator side door bins, and the vegetable crisper drawers are incredibly flimsy. I swear that I am not hard on these items at all, but the crisper drawer cracked almost immediately after purchase, and 2 fridge bins broke yesterday - one from the slots where they attach to the door, the other from the bin bottom! And they are ridiculously expensive to replace. This is a nice fridge and should have much better, sturdier, interior components. Disappointed given the cost.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Deborah! It’s disappointing when your Refrigerator doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Pros mentioned:
    Ice maker, Size
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Amana refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fingerprint resistant. Lots of room inside! Great ice maker and water in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    MY Amana 24.5 CU.FT. Side by side with w and ice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Amana side by side refrigerator!!!!! It's quiet, efficient, and beautiful, not to mention it holds a lot of food. I had an Amana 18cf refrigerator from the 80's, but this newer model is perfect for me!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 3 out of 5 stars

    Good unit, but the water dispenser is a nightmare.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this. It looks great and the price was good. It has pretty decent storage (see below) and it is really quiet. However, there are a few things which make this less than ideal: 1. The water dispenser drips after use and there is no tray to catch the water. That means that water is constantly running down the front of the freezer side. 2. The way the water and ice dispensers are placed means that when you get ice, you occasionally hit the water dispenser depending on the size of what you're using. 3. The top of the fridge freezes items even though everything is set at the ideal temp. 4. This is my fault for not checking, but there is no drawer for cheeses or deli meats. I didn't realize how much I used it in my old fridge, but there isn't one here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker, Overall performance

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well good for the price , lots of room and a ice maker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My New Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amana 24.5 cu ft side by side door refrigerator is a nice unit for under $1000, quite an upgrade to my previous refrigerator, whose seals were gone and the light didn't work. Nice stainless steel front, but oddly is magnetic so I can post my favorite frig magnets. Nice to have ice and water in the door The shelves are rudimentary, no drawer for lunch meat, but 2 large veggy drawers. The in-door storage on the freezer side are small and the open bottoms limit the size and shape of what can be stored them. The freezer shelves have no stop at the back, so easy for items to fall off the top shelf to someware in the bowels of the back. Lots of in-door storage on the refrigerator side. I had a challenge getting the right nipple to join my 3/8" water line to the 1/4" water input. The threads do not match pipe fittings but are really lawn water hoses thread type fittings (not NPT or compression but LF).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size fridge for my condo. Keeps things cold, it’s quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk and BB warranty total scam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge while it lasted - which was only 13 months. The factory crimped connection where the copper lines meets the steel line on the backside of fridge leaked out all the coolant at the 13 month mark. Had best buy extended warranty which isn't worth the paper its printed on - best buy repair scheduled and repair guys no show/no call. Called best buy total of 5x and they promised they "escalated it" each time and that id hear back in hours with a confirmed repair date/time. 2 weeks later and still nothing. Finally had to call an independant repair tech who cut out the bad crimp and brazed in new section of line and refilled the r600a for a total of $575 repair cost an an $1100 13 month old refridgerator. Steer clear of amana and run far far away from the scam that is best buy extended warranty.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. AmanaBrand

  • Pros mentioned:
    Ice maker, Overall performance

    Rated 5 out of 5 stars

    amana side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, Fit was good. Ice maker keeps ice full and shuts off when its full. Keeps food the correct temperature. Milk is COLD!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Good quality, great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am happy with my purchase. It looks great. It is spacious, quiet, and works well. Great quality plus the value was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker, Overall performance

    Rated 5 out of 5 stars

    nice stainless steel fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has this for two years working really good no probles very spacious the water dispenser is rally nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good first fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage. Easy to use controls. Doesn't have as much room inside as it looks, but does what it needs to do. Looks very nice, easy to clean and shelves come out and readjust easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Nice side by side,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beauty for the money! Lots of fridge space, freezer is nice too. no issues had only about 2months. does show fingerprints, but can be cleaned satisfactorily if needed to show off or on a special occasion. Got it through a 32 inch door without taking off the doors! but it doesn't seem at all smaller than my other one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good except freezer doesn’t get very cold.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer doesn’t get very cold. I like the bright lights inside both freezer and fridge. Looks nice too. Plus there is plenty of space inside both fridge and freezer

    No, I would not recommend this to a friend