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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 93 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the device's phenomenal battery life and its overall high-level performance. Users also frequently praise the product for its accurate GPS, intuitive ease of use, and modern, lightweight design. While the majority of feedback is positive, some users have noted that the quality of the included band could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great watch at a really good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and lots of fantastic features. Step and sleep tracking are very accurate and the automatic workout detection is pretty good. Pairing with my phone was quick and easy and setup only took a few minutes. The speaker is surprisingly good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Useful and Stylish Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this Amazfit smartwatch to my boyfriend as a gift and he absolutely loves it! Right out of the box, the sleek gray-black design looks modern and comfortable on his wrist — he’s been wearing it every day. The bright, sharp display makes checking his stats and notifications super easy, even in sunlight. The battery life is impressive — he doesn’t have to charge it constantly and it holds power really well through daily use. It tracks steps, workouts, heart rate, and even GPS activity, which he uses when he goes out for walks or exercises. He’s told me multiple times how much he appreciates both the style and functionality — it’s become his go-to everyday watch. An awesome gift that’s both useful and stylish!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Gps accuracy

    Rated 5 out of 5 stars

    High Quality watch from Amazfit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this purchase . Watch is comfortable without being to large in size . The scroll button at the upper top works really we;; when you don't want to use touch screen . GPS works extremely well & is accurate .Battery life last really long between charges .I have a few Amazfit warches this is one my favorite watch . A great everyday watch that isn't heavy or bulky .

    I would recommend this to a friend
  • Cons mentioned:
    Band quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Perfectly fine smartwatch, but not for me.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] TL;DR - Fine smartwatch, but I was not a fan of it, mostly down to personal taste. Was trying to find an alternative smart device after I gave up on my Fitbit Sense. After a bit of research, I saw that people were saying good things about Amazfit. Quite inexpensive compared to other fitness-focused smart watches, so I decided to check it out. I'm sure it's a perfectly fine watch if you really get down to using it and its proprietary apps, but I just could not. The watch is very large, obviously. The band that comes with it is just okay, though clearly interchangeable with common bands. But my biggest issue was the selection of faces. In truth, I find most of them hideous. Including the default. Absolutely crammed with information, and most are quite unappealing. It does have a storefront for new designs, both free and paid. Once I checked it out, however, I was disappointed. The selection is not terrible. Most are paid, but the faces are cheap. Fitbit also had a wide selection of cheap faces to swap to. But my issue stems rather from the company that makes Amazfit. Zepp Health is based in Hefei, China. Which, unfortunately, means that certain themes of faces are just nonexistent in the store due to cultural differences. Tried finding something related to Pride and came up with no results. I did find a few rainbow faces that were meant to be Pride-related, but not labeled as such. In the end, it mostly comes down to personal taste issues. The actual watch functioned fine. A bit of time with it and its app, and you might find something you enjoy. But, honestly? Wasn't for me...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what i needs for the budget works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very budget friendly. Counts steps and sleep pretty accurately. I have no problems with water the vibration intensity could maybe be a little higher but everything works pretty great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    My best smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with this watch. Since I bought it 20 days ago, I haven't had to charge the battery, and it's still at 46%. Its functions are incredible: it measures heart rate, respiration, steps, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazfit for Amazing Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Works great with my IPhone. I did not have high expectations but I was amazed by the long lastv battery, customization and so many great things!!! Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    The battery holds a charge a long time. I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery holds a charge for a long time. Easy to use, almost invisible on the hand. Has a very wide range of functions that help monitor your health.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Balance 2 XT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart/fitness watch for the money..Does more than I expected and does it well..long battery life and great display. Zepp app is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is the high point. Has a ton of features and is pretty accurate on measuring heart rate etc. Couldn't go better for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does exactly as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the workout stuff you court ask for. I just wish I could skip songs or adjust the volume on my phone from the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Gps accuracy

    Rated 5 out of 5 stars

    Choose this over Garmin! Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Garmin Fenix before that was no longer connecting to my phone, so instead of spending well over $900, I tried out the Amazfit Balance 2 and I am so happy I did! The battery life is really great, gps/step counting accuracy seems to be great. Plus the apps and modes and features make this watch an absolute steal for the money. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the funtions I need, comfortable to wear,less charging then previously owned one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Very Nice Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Great battery life. Great price. This is a watch you should look into if you're in the market for a smart watch and fitness tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Amazfit? More like amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great, does all I need and more, and is super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at various watches comparing all the different features and decided on this watch. It has more uses than what I need but works great. The only drawback I have is that the band is small and need to get a larger band.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A little too big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was great, I think it definitely leans more towards for android since you cannot send messages on iphone. It lasted quite a few days and still was at 80%, and performed really well. The only other downside is that it was a little uncomfy because it was so big, but I think you get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Gps accuracy

    Rated 5 out of 5 stars

    impressive the durability of the battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this watch , very light weight and amazing the presision of the heart rate and gps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good budget friendly alternative to the major comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Balance 2 XT for a few weeks now and overall it’s been a pleasant surprise. The screen is big and crisp, workouts get tracked nicely, and the battery feels strong — I went several days without worrying about a charge. It’s comfortable enough for daily wear and has all the health-tracking basics (heart rate, steps, sleep) working smoothly. A really good value for the price, especially if you’re looking for a solid smartwatch without breaking the bank. That said, it’s not perfect. Some of the premium features I read about on the “regular” Balance 2 model (stronger water resistance, fancier build) are missing here. So if you’re someone who swims a lot, dives, or wants the absolute top-tier build, this might feel a little pared down. But if you just want a dependable, feature-rich watch for everyday use and workouts, I’d say the Balance 2 XT is a smart pick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best smart watch I have owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had numerous Amazfit watches from the GTR3, Trex2 and a original Balance which has been outstanding but unfortunately cracked the screen and needed to replace. Other than the omission of the BMI sensors it is better in every way compared to the original Balance. Battery life so far is excellent which is why I like Amazfit as compared to Apple and Google that require almost daily charging. I am presently on day 11 of the first charge and still have 30% charge remaining. I highly recommend Amazfit as the build is excellent, the price is resonable and the integration with Iphone and Android is excellent.

    I would recommend this to a friend
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