Customer Ratings & Reviews

I like the battery and just about everything else. I'm still learning how to best use all the features and from what I've learned so far this will be going on for sometime yet - Not because it's overly complicated but because there are so many features and ways to use them. The watch is highly customizable and the display is great. I guess because it's last years model the price seems really competitive for what you get. I've barely started to use the exercise and health features but readings like steps or heart rate seem about right. I'm starting to get a little long in the tooth so I'm hoping to use the health metrics to keep myself on track as I age. I'm confident I could give a much more informed review in a year or two but for now I have no complaints and have found this smart watch to be most all I could expect and more. Unless everything goes kerflooey, this seems like a really good purchase for a really good price and I have no reservation in recommending it to anyone...

This isn't a bad smartwatch for the price. You get outstanding battery life. I was getting 21 days with AOD off. With AOD on and everything turned on for health tracking I was getting 12 days. The GPS is really good. It recorded my routes perfectly. The speaker on it for taking calls is a little on the quiet side. But it's still useful if your hands are tied and you're not wearing a Bluetooth headset. Using the microphone on it to reply to text messages works really well. That might be what I'll miss most. The screen is made with gorilla glass not sapphire. But I had zero issues with it. My one real gripe, is it would stop receiving notifications quite often. I had to keep turning off settings and turning them back on. They would work again for about a week. Rinse and repeat. Amazfit support just kept telling me to do this. It was frustrating so I ended up returning the watch. But if you're looking for an inexpensive watch that can do just about everything, give it a shot. I'll put a thumbs up for recommendation because it works and mostly works well. But it's a thumbs down if you want reliable notifications.

I love the Amazfit brand products .. have several watches and they work great .. for the prices they are hard to beat .. the Zepp app is very fluid and all the metrics you could want .. the balance os my daily wear watch .. sold my Apple Ultra and Garmin Fenix 8.. over priced and battery life it terrible on the Apple Watch .. The balance 2 gives me everything I need and getting about 2 weeks of charge!Calls, text message and workout apps are great .. gps is spot on comparable to the heavy hitters l..

This watch is a beast. Battery life, GPS accuracy, notifications, notification strength, haptic feedback, everything is on point. This is coming from somebody that owns a Pixel Watch 4 and a Samsung Ultra and I still wear this watch as my daily driver. Not to mention there's no delay whatsoever for notifications.

I’ve owned multiple Apple Watches over the years, but after purchasing the Amazfit Balance 2XT from Best Buy, I can honestly say this watch delivers incredible value for the price. It has exceeded my expectations in both fitness tracking and everyday health monitoring. The fitness features are extremely detailed and accurate. From heart rate tracking and sleep analysis to workout performance, recovery insights, stress monitoring, and daily activity goals, it gives me a complete picture of my health journey without feeling overwhelming. I also appreciate how long the battery lasts compared to my Apple Watches — not having to charge it constantly is a huge advantage. What impressed me most is that even at a much cheaper price point, the Amazfit Balance 2XT still feels premium and packed with useful applications and smart features. The interface is smooth, notifications work well, and the overall user experience feels polished and reliable for everyday use. If you want a smartwatch that helps you stay accountable with your fitness and health goals while saving money compared to more expensive brands, this is definitely worth considering. Great value, strong performance with a really long battery life, and an excellent alternative to higher-priced smartwatches.

Couldn't be more please with this watch. Long battery life ,Gps is on point just great watch for the price.

I was looking for a watch with a long battery life and I’m completely satisfied with what I’ve got. The only thing that is not as great as it could’ve been is the app for the watch and software in general. The style and quality of the band is not the best too.

The Balance 2 XT is a great watch. It has a good looking case that looks nice and rugged without being over the top. The LED display is sharp and very bright. It has a big battery that is supposed to last 21 days. I generally charge it every night so I don't know if it will meet that, but after a full day of general use it has always had over 95% of charge left. It has all the features I needed like GPS tracking, workout modes, step count, heart rate, op2 sensor. I'm very happy with my purchase.

I've been using Amazfit products for many years with no complaints, and the Balance 2 XT is no difference. Retains the core features as the much more expensive Balance 2 and I would only recommend the Balance 2 to someone who wants to go scuba diving or needs the extra protection of the sapphire lens. Amazfit, in general, provides the top notch quality watches while also providing a high quality, highly informative, app experience. It's not at the level of Garmin of Apple but for the price Amazfit gets you North of 90% of the way there for many times less money. If I had one complaint against Amazfit is they do not support their devices nearly as long as Garmin or Apple, but for the price difference you will have no problem updating your device every couple of years. While the Amazfit app, Zepp, is available on both Android and IOS there are some nice perks of you're on Android. While IOS users will receive text and email notifications they can only read them. On the Android side you can actually respond to texts from the watch. This is not a Wear OS device so I'm not sure how they did it but it works and works well. If you're on the fence hop off and give this device a chance. As of this review I only see the Balance 2 XT on Best Buys website so not sure if it's an exclusive because it's not even mentioned on Amazfit's website. Either way it's an excellent watch, looks great, incredible battery life, extensive exercise & wellness tracking, and price well below their competitors. Hope you enjoy your new watch.

I was surprised at the amount of functions available on this watch. I’ve owned Fitbits and Garmin’s and I prefer this one over both of those.

I upgraded from an older model (GTR3) and it was a great experience. My settings came across to the new watch perfectly and I'm now getting 17 days of battery life (up from 12). It does everything I need: call & text notifications, sleep tracking, and exercise tracking.

Excellent, very useful , long battery and tons the tools.

If you liked the Pebble Time Steel, or the Pebble Time, just imagine one of those with a touchscreen. An irritant is that you must use GoSMS, the Google native texting app or another SMS app that allows voice replies. Textra doesn't allow this. This is a phenomenal watch, and is highly recommended. A wee and a half of battery life and very accurate sensors. Get this watch!

One of the best sports watches you can buy! Does everything a Garmin can do with better heart rate accuracy

I picked this up when I thought I lost my fossil gen 6 smartwatch- I hadn't, it was wedged under my car set. I'm not an Apple guy, so I will never go with Apple products, Apple watches included. I thought I wanted an updated version of what I had, So I picked this up with a Pixel Watch 4 thinking I could wear this for workouts and the pixel watch as my daily driver. As the cheaper of the two options, you'd assume it would be the weaker watch, boy was I wrong. I wore this one night forgetting to take it off, and woke up to two surprises, one was the sleep tracker and morning alerts info. (since tweaked to better suit me) but more importantly, a 78% charge still on it! While the claims of 2+ weeks without a charge may seem far fetched, I can definitely get a week on a charge, but I throw it on a charger around day 5 just for my own state of mind. I wasn't getting a full second day on my Pixel Watch. Also to my delight, you can find a lot of customizable watchfaces on the app. The other upside is my pixel watch would save apps on my phone, cluttering up my app drawer. This one does not. This is a good fit, if you want a watch first and "smart" second. The Pixel Watch 4 definitely has a few extra bells and whistles, but I found I don't need them all. I miss quick access to Google Home through my watch. Amazfit doesn't offer a Google pay option, and I'm okay with it. Unless you get the LTE version, you can't use it without your phone near by. Also, I feel like it's easier to hack a watch over a phone to get credit card info. You also need to add a screen lock onto a watch if you add the pay option. I like the always on display without having to put in a unlock code too often. I also despise golf, so I don't need a golf app to track a game I don't play. All that being said, the watch face is bigger on this over the Pixel Watch, so it may not fit everyone else the same. The rotating crown and side button have the opposite functions from each other. Imagine getting used to playing a game on an x-box controller and then playing the same game on a nintendo controller. I had the same learning curve between the two watches. All that being said, the watch band was comfortable, but kind of plain. It is 22mm, which at one point was the universal size for smart watch bands. The watch itself is bigger than my older Fossil smartwatch, yet feels lighter. It gives me the time and date at a glance. I get my messages. I wish it was slightly more intuitive in inputs. It's where I feel like the Pixel Watch had a slight upper hand. I feel like just because this is one of the cheaper options out there, it is by no means the worst. Great battery life, great display. I did have sensor issues with the first one I bought so point off for lack of qc controls. Easy swap in store, and the replacement has been great. I feel like you need to phone match smartwatches to get all the advertised features- pixel watch with pixel phones, galaxy watches with galaxy phones, etc. For example, the pixel watch advertised using the watch as a remote camera button. Apparently, the feature only works on Pixel phones, not with other Android phones. If you want a smart watch, you honestly can't go wrong with this one. You really don't need to pay for extra features you'll probably never use. Style is very subjective, so get the watch that best fits you. If you're looking for a watch based on features, get this one.

I’m on iOS but don’t care for the Apple Watch and have been using a Garmin Instinct for a number of years until it recently died. Picked this watch up on sale and find it to be exactly what I was looking for. I prefer the app on Garmin to the Zepp app for Amazfit but it works just fine and gives me all the metrics I want which are steps, sleep, heartbeat, and GPS. The watch itself feels great on my wrist and despite having a smaller wrist for a guy, fits me great. I love the screen, battery life, and how the watch functions is super easy to use. I’ve never used an Amazfit product but will consider other products from the company after being so happy with my new watch.

"I am very happy with this smartwatch. The display is bright and easy to read, and the watch is comfortable to wear all day. The battery life is impressive and lasts several days on a single charge. I also like the fitness tracking features, health monitoring, and the overall design. It works smoothly and provides excellent value for the price. I would definitely recommend it to anyone looking for a reliable and stylish smartwatch."⭐

Great battery life and lots of fantastic features. Step and sleep tracking are very accurate and the automatic workout detection is pretty good. Pairing with my phone was quick and easy and setup only took a few minutes. The speaker is surprisingly good as well.

I gave this Amazfit smartwatch to my boyfriend as a gift and he absolutely loves it! Right out of the box, the sleek gray-black design looks modern and comfortable on his wrist — he’s been wearing it every day. The bright, sharp display makes checking his stats and notifications super easy, even in sunlight. The battery life is impressive — he doesn’t have to charge it constantly and it holds power really well through daily use. It tracks steps, workouts, heart rate, and even GPS activity, which he uses when he goes out for walks or exercises. He’s told me multiple times how much he appreciates both the style and functionality — it’s become his go-to everyday watch. An awesome gift that’s both useful and stylish!

[Employee of bestbuy] TL;DR - Fine smartwatch, but I was not a fan of it, mostly down to personal taste. Was trying to find an alternative smart device after I gave up on my Fitbit Sense. After a bit of research, I saw that people were saying good things about Amazfit. Quite inexpensive compared to other fitness-focused smart watches, so I decided to check it out. I'm sure it's a perfectly fine watch if you really get down to using it and its proprietary apps, but I just could not. The watch is very large, obviously. The band that comes with it is just okay, though clearly interchangeable with common bands. But my biggest issue was the selection of faces. In truth, I find most of them hideous. Including the default. Absolutely crammed with information, and most are quite unappealing. It does have a storefront for new designs, both free and paid. Once I checked it out, however, I was disappointed. The selection is not terrible. Most are paid, but the faces are cheap. Fitbit also had a wide selection of cheap faces to swap to. But my issue stems rather from the company that makes Amazfit. Zepp Health is based in Hefei, China. Which, unfortunately, means that certain themes of faces are just nonexistent in the store due to cultural differences. Tried finding something related to Pride and came up with no results. I did find a few rainbow faces that were meant to be Pride-related, but not labeled as such. In the end, it mostly comes down to personal taste issues. The actual watch functioned fine. A bit of time with it and its app, and you might find something you enjoy. But, honestly? Wasn't for me...