Customer Ratings & Reviews

I purchased the Apollo Go 2024 Premium Dual-Motor Electric Scooter in Space Gray, and in almost every way it was exactly what I hoped for. The speed, agility, acceleration, battery life, and overall performance were everything I was told it would be. It hit the perfect sweet spot between power, comfort, and price. The visibility and build quality also impressed me, and when it was working, it was honestly one of the most enjoyable products I’ve owned. However, I ran into one issue that unfortunately became impossible to ignore: the tires kept failing. I had to exchange the scooter three separate times due to the wheels popping. The second scooter’s tire went flat within the first hour of riding. The third one didn’t even last the full day before the same thing happened again. I really tried to stick with it because I genuinely needed the scooter and actually loved everything else about it. It honestly disappointed me that I had to give up on a product that had so much potential and was perfect for my needs in every other category. I truly hope Apollo addresses the tire durability problem, because if they fix that, this scooter would be close to perfect. I would buy it again in a heartbeat if they improved the wheel reliability.

First of all, i have written 3 different commute scooter brands such as NIU and segway. I also did a lot of research prior transitioning from Segway Max G2 to this Apollo Go. Although my first Apollo Go was faulty due to constant squeaking of the front and rear (despite contacting apollo customer support with no improvement), bestbuy was very nice to help me do an exchange. The replacement Apollo Go is working as it should and I can say I love this scooter more and more each day. Below is my comparison between Segway Max G2 and Apollo Go. Apollo Go Pros: high ground clearance, so this makes up for the 9 inch tire. Smooth regen brakes and very smooth throttle for acceleration. Excellent battery range I get 18-20 miles per charge (depends to how I ride really). Clean sleek design, probably the best I've seen. Quiet rotors. UL2272 certified but I will never charge it when no one is home or overnight. Can really get up to 26mph on the flat for me. Climbs nyc hills easily. Perfect handlebar length for me. Stable and smooth no matter the speed. Same battery size as Segway yet outperform it in speed and range. Apollo Go Cons: takes forever to charge with standard battery. Narrow deck. Not the best suspensions but it has been great for nyc. The blinkers need to be brighter. The app lacks functionality; can’t really customize too much compared to Segway. Segway G2 max Pros: 10 inch tires. Wide deck. Best front hydraulic suspension. Rear adjustable spring suspensions also as good. Segway app has lots of features and stats to look at. Build quality is top-notch. Segway G2 max Cons: when headlight is not used, the rear light is also off. Battery range is very off; I ride at max Sport speed with half acceleration setting and I get about 15-16 miles range (advertised to get 25mi at max speed theoretical range). Heavy at 53 lbs. Slows down when under 50% battery remaining. Handlebar too long and skinny for me and makes it a bit unstable when going high speed. Awkward fold-down latch and angle. Bulky for car's trunk.

I'm so glad that BestBuy had the Apollo Go scooter on their website. I was looking at so many other scooters and the Apollo was the best out of all of the scooters I was looking at. It fits in the back my car, has dual motors for steep climbing. It also has front and rear suspension. Great range. An app to use as a dashboard. Genius!

My previous scooter experience was on rentals, the Lime in particular, but I bought the 2024 Apollo Go. Go is faster & quicker than the 2024 Lime, but the Lime is smoother, more comfortable, and more stable. The Go wheels are tiny for portability, but it’s a bumpy ride and not very comfortable. The wheels take literally five strokes from the Joe Blow bike pump. The Go won’t fit in my WRX sedan trunk, unless I leave the trunk open. It’s very tight. The Go fits in the back seat of my car but it takes the full length of the seat. I’m not sure if the City or Klima would fit on the back seat. The Go fits easily in our Impreza hatchback, and it could easily hold two The deck of the Go is a bit cramped and I find myself shifting my feet around frequently on a one hour ride. The Go climbs small hills well, and large hills slowly. I live in the mountains. Battery drains quickly for 195 pound rider at mostly full speed, but it lasts a long time at more comfortable speeds. Dot Matrix display needs trip odometer and clock. Definitely room for improvement on the display. I don’t like it. Quad phone mount is useful but I don’t like fiddling with my phone. Excellent production quality & shipping Unit arrived from Best Buy in two days, perfect shape Very good help desk response over text & email Good printed documentation for setup Decent smart phone app for settings, but could be simplified. Good assembly video on YouTube. Easy & exciting setup. I never want to be a scooter mechanic and Paul @Electric Scooter Review scored the Go 9.2 out of 10 for maintenance. This was a big factor in my purchase. I like the scooter but wish for longer range and a smoother ride, without sacrificing portability. I want it all! Now I’m thinking I’d go with electric bikes if I had the choice again.

I was skeptical of any scooter so I researched for a few weeks. I picked the Apollo Go 2024 and it has not let me down. I've ridden it for a few weeks, including some fun rides and some commutes to work. It is quick, the ride is quite smooth for a scooter and I feel very safe. Controls are easy and intuitive after about 15 minutes and now my daughter enjoys using it to buzz over to friends houses. I have also folded it up and can fit it in the trunk of a medium sized sedan. It charges relatively quickly and connects seamlessly into my app. I like that I get credits for Apollo and can eventually use those for maintenance and upgrades. I would buy another one in an instant but I hope this lasts me for a long time. A few people at work are now considering buying one and I would recommend it to anyone.

This scooter has been perfect for my use case. I am mainly using this scooter to commute to work which is about 1 mile away. I have a 25+ degrees incline hill coming home so I needed the dual motor. It’s been able to get up the hill with no problems at a speed of about 13 mph. The suspension has been great and my knees no longer hurt like on my last scooter. It is narrow enough to fit into my Subaru WRX trunk if needed. I’m 6’ 3” and the height has been great. Finally, I needed the IP66 water resistance rating if I ride in the rain. Great scooter overall!

I had the niu 300x scooter and i ended up getting the apollo go instead what a huge difference in power and overall ride comfort...such a smooth ride and the acceleration is amazing its like riding a lexu....speed Skype i can hit 27 and 28ph just make sure tires are at the right air pressure....

Fantastic scooter! Bought this for my mother to upgrade her from the Inmotion climber. Love the regenerative breaking! Shocks are quite nice and the acceleration is wild. Light weight for its class! Great commuter scooter!

I live in New York and wanted something that could transport me from the upper east side up to washington heights, a trip that would take me around 1 hour with the subway. I decided to go for the Apollo Go, it had all the features I needed. It is fast, has a nice battery, good function and strong electric motors. The trip takes around 30 mintures and it has roughly 50% left of the battery. I'm really happy with this scooter! Only down sides is that the default charger is not super fast. But you can buy a fast charger.

Superior build quality, fantastic packaging, and great riding experience. Ludo mode is a rocket. Dual motors are noticeable,; just a great all around package.

Scooter is study and fast. Very well made and the settings are easy to use. Love the light for night rides and also very impressed with the directionals

Really great scooter for the money. It’s light enough to pretty easily pick it up and put it in the back of a vehicle but powerful enough to get me (235lbs) down the road at 22 mph.

I needed something to go between my work and where I have to park which is a little over a mile each way, the GO is a perfect blend of power speed and functionality, all without being to heavy to load and unload into my vehicle, IMHO Apollo hit it out of the park with this one.

I just bought my 2nd (after 3 weeks with the 1st one) and is a really good scooter. I sold my GX1 (to heavy and dangerous for me, although is a really fun one) in order to buy my 2nd one (the 1st one is my Gf's). So, the regenerative breaking is amazing... the suspension could be better for the price, but you have the City to go on that level (but my comparisson is with the GX1 since was my previous one). It goes really fast, though the torque is not going to be the strogest but it doesnt pretend to be the fastest. Its really fun to drive as I´ve been using it as my commutte, but if you have the cash, the space and you dont have the carry / lift it not even 1 time per day, then I´d buy the City without hesitation, since I think fir the price It really worth it. Im not giving it 5 stars, since the handling bar is just a slightly loose and the suspension is sqeaking from the very beggining. Would I buy it again? I just did it...

Sturdy, lightweight, powerful, and good range. Best value for premium entry scooter.

This scooter is worth the buy it dose exactly what the description say. I would recommend this scooter to anyone. Fun and fast it comes with extra items if you lose or break the parts.

You will not get 28 mph out of this. I hear the practice of flat lying about that is rampant with all scooter companies which is a shame. I can't even get that going downhill. Flat surface its like 25 mph, 20 average uphill, 27 downhill. I'm only 180 lb and those numbers are when the temperature outside was 72 ish. Everything else about the scooter is great but if I were you, I'd just get one for half the price and a max of 22-25 mph.

Scooter runs very smooth, suspension makes the ride very comfortable. I just wish the range was a tad bit better.

Great scooter quality build and performance. For that experience I’d give it 5-Stars. For Maintenance and Servicing I’d give it 1-Star. The Apollo site lets you create and account and track your miles but they will not provide any kind of support without it being purchased directly from Apollo on their site. Attempted to reach out to them and the only possible way to get in contact is through email or video chat BUT you must provide an Order Number of purchase only provided through the Apollo site. This means Best Buy won’t service it and neither will Apollo under Warranty. Scooter has a warranty but there’s no way to fulfill that warranty without an Order Number. When purchased through Best Buy they provide replacement parts and tools in the box and that’s it. The tools are very cheaply made and I’d attribute the difficulty for maintenance and repair to the cheap tools and parts on the unit. My issues began to arise when I needed to replace my tire from a simple puncture. I’ve replaced tires on my car on my own without issue and I am experienced with tools and repair as I work as a tech with tools on a daily basis. Communication with the manufacturer should be easy and straightforward. I’d be concerned to purchase this unit from Best Buy as the promises the company makes regarding the warranty aren’t actually fulfillable when the customer attempts to use those protections. I’d recommend if you were to actually want to purchase one of these scooters, maybe purchase it directly through the manufacturer or else the warranty might not be something you could actually use.

Solid scooter. Rides well. Stable. I wish this model jad the honey comb wheels. I rude this to work every dat. Reliable. I aprexiate the electronic lock feature. Solid purchase.