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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.9 out of 5 stars with 7696 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, ease of use, and the screen size as significant advantages. The lightweight design and strong performance also receive considerable praise, along with the ample storage capacity and good battery life. However, some customers find the price to be a drawback. A few also expressed a desire for more RAM and memory options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 7,694 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Replaced my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredible how many things iPad Pro can accomplish. And it does in a few taps what takes my computer much more time to complete. The multitasking and split screen make it incredibly easy to have two apps running at once. Apps like Micrsosoft Office, which is free on iPad btw, and even pro apps like AutoCAD. With the Pencil and Smart Keyboard I can easily take notes and even draw or color with incredible accuracy. I was pretty impressed with the Surface pen, but This Apple Pencil blows away all of the competition. Easily scan, sign documents and send it in an email without ever printing anything out. One of the best purchases I have ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Absolutely AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if it would be worth it for me to spend the money on this iPad bc I also have an iPhone 7 Plus but I am so so happy I did. It’s amazing and I use it for everything! I am able to switch between my iPad and phone and pick up where I left off easily from either device. The camera is so amazingly clear and crisp and the rose gold color of the iPad is my favorite color apple has come out with yet. I did have an issue with a pixel in the very corner of the screen. It was just barely noticeable but I took it to the apple store and they just gave me a new iPad and even transferred all of my info over. Super easy! I have also have the iPad mini 2 and the mini 4 for my kids and the iPad Pro blows them away in terms of speed. Lastly, I also purchased the apple Smart Keyboard as well as the silicone cover and it honestly makes my iPad just like a Mac book. These accessories are definitely worth the money. If u are on the fence about rather to purchase this iPad, I would definitely recommend the upgrade! I give it 100000 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Pro 9.7- great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had researched the 9.7 iPad Pro and decided I wanted the 128gb version. The refurbished/certified offer from Best Buy was the best price I could find for the combination I wanted. When I received the iPad it came sealed in the original box, including all the original packaging. It looked brand new to me, and has worked flawlessly since I set it up. Great purchase and transaction!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Best iPad Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is the one you have been looking for rather you are a student or a professional looking to handle the workforce. The screen is crisp and amazing. The response times have 0 lag. It's perfect for note taking and artistry (paired with the Apple Pencil). You won't find a better, light weight, tablet with this great user experience and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    It's feels like a portable computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPad mini and what a difference! The new iPad Pro has a fast processor, the graphics are crystal clear, and the speakers are such high quality I'm amazed that they fit into such a slim body. I carry it with me everywhere. It's great for watching movies too. It feels like my personal portable computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just The Right Size @ 9.7"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it, and I'm completely satisfied. I end up using it more than I thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tablet as a gift for my wife who recently started her own business. I knew she needed something with a nice size screen, great pixels and resolution, and was very portal. After searching online for several weeks online, and weighing out tons of options, I chose Best Buy. The service was wonderful. Everything was thoroughly explained and I was not rushed even though I posed quite a few questions. My wife loved her gift and business is booming. Thanks again! Doc

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Much faster than the Ipad 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9.7" Ipad Pro was very easy to set up and much faster than the ipad 2. That why I gave t a five star rating. It's small enough for traveling anywhere you go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great ipad pro for a man loving photos and films

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student from university of utah, I like taking photos and watching the films. It is very pleased for this ipad pro purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little smaller than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to have the bigger one, but for this price it's ok. The product has a very nice performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was the proud owner of the dinosaur iPad Mini and bought this the iPad Pro 9.7 as I kicked and screamed all the way to Bestbuy. This was to be my Mother's Day gift from my generous daughter. I was opposed to the 9.7 screen for sure until I went into Bestbuy to take a look. I picked it up and was hooked from that moment on. I immediately loved the speed, the richness of the sound of a tablet with four speakers cannot be beat, the beauty of the improvement in screen clarity, not to mention the camera and video quality performance. I added a Bluetooth keyboard and wallah, I am in total love. When you look into things like the ability to split the screen in order to multitask, this tablet becomes even more functional to meet your every need. The numerous apps available to make organizing your life is unheard of, for business, home, or personal organization. Finally, if you are artistic in the stylus is a must, so I've heard. I recommend that Apple add SD Card storage to their tablets, I know it will never happen. I'm just putting this into the universe. I cannot say enough about how much I love my new tablet but I can tell you that you will enjoy this tablet tremendously so I recommend this iPad Pro 9.7 to anyone looking for a high performance tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot begin to describe how awesome this product is. Thanks apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great screen display and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Table is extremely fast and has a pretty good screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Not an apple fan but love this ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet does everything it says it would do.. Syncs with everything but the belkin keyboard... Movies on delta airlines come right up and play until the plane lands.. Speed is awesome. Pictures are so real.. Don't know I could switch to Apple, but this is a good start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my PRO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a IPad mini for years and thought I couldn't be happier....but with poor eyesight developing, I started to research a bigger tablet but still wanting something relatively small. Behold, the IPad Pro 9.7!! What a great purchase. There is nothing I haven't found that I don't simply enjoy with this new IPad. It is literally like having a laptop at my fingertips without the bulk. I already had a Bluetooth keyboard that I was able to simply turn on and connect. I am always more impressed with the fact that Best Buy will AND does honor competitor pricing and their outstanding customer service offered in the Apple display area of each store. Best Buy will have my business always. Working from my mini laptop setup now!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nothing but love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick and beautiful iPad. The display is stunning and makes photos pop. Game play is amazing with no lag. I cannot wait to buy an Apple Pencil to enhance my experience. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get the Pencil and download Procreate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine. You definitely need one of these if you like to draw. Industrial design sketching on the move is very nice. Also buy a matte screen cover if you use the apple pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple - 9.7-Inch iPad Pro with WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes a quality product; however, the pro really excels. I was impressed by the sound this produced by the 4 speakers. It's a big improvement over 2 speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I looooove my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I bought my iPad Pro 9.7". (128GB) I can carry it anywhere. It actually fits great in one of my purse pockets and it's not so heavy that I even notice it. I love how it is quick. I'm not getting the "wheel of death" when I'm browsing the internet or using any of my apps. It also takes wonderful pictures. I took it and my camera on vacation recently and I never touched the camera! It was so easy to see the screen...unlike the LCD screen on my camera. I did my research and I have no regrets that I bought the Pro instead of the regular iPad. In my opinion it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPad since 4 years ago. It has super fast Internet and beautiful display. And Smart Keyboard designed for the iPad Pro is very convenient. Awesome.

    I would recommend this to a friend
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