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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $799.00

Customer reviews

Rating 3.8 out of 5 stars with 38 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Geek Squad Certified Refurbished Watch Ultra, particularly praising its exceptional battery life. Users also appreciate the product's durability and reliable performance. However, some customers have expressed concerns regarding the cleanliness of the watch band upon arrival. Overall, the watch seems to be well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth Buying Renewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple Watch Ultra renewed by Geek Squad with the green alpine loop band. I had the original SE Apple Watch and the battery would barely last the day. I had grown used to the Apple Watch but thought more features like the always on screen, longer battery, and titanium material could be worth the upgrade, but not at $800. I bought the watch renewed for $400. I also wasn’t concerned with buying the Apple Watch Ultra 2 since I would be making such an upgrade in tech and getting a larger savings with the Ultra 1. When the watch arrived it was just in a ziploc bag, but other than that it looked brand new. No scratches, signs of wear, or anything that would make me think it wasn’t brand new. The battery health was at 100%. The watch band is also great, and I find it both secure and also very comfortable. I just recommend sizing up on the alpine loop so you have plenty of space to take it on and off without the hook end striking the watch face. I’ve also bumped the watch into walls or other objects a couple times and since it’s the ultra I don’t have a case on it and haven’t seen any damage to it. Overall very happy with the purchase, features, battery life, and the savings buying renewed. Would definitely go that route again.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    The quality of the product is very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is quite good, it works great. The only downside is that the strap in the photo and in reality turned out to be completely different.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple Watch Certified Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with the watch, I specifically chose this watch because of the extended battery life. I regularly use the golf app Arccos eith playing and with the standard apple watch couldnt make it through 9 holes. Thankfully with the Ultra I now have enough battery to male it through a whole 18 and can log my game without any issue. My only issue with the purchase of the certified refurb was that i had ordered one with a specific band and received another, not a big deal in the grand scheme of things. After all it did cost far less than a brand new one.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Watch arrived with a cheap plastic band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch did not come with the green alpine band that I ordered. Instead it came with a cheap brown plastic band. Best Buy refused to ship me the correct band, only offering to exchange the complete watch, which is not helpful. It would take days to exchange complete watches, and I would have no guarantee of receiving the correct band the second time on this refurbished item. This should have been an easy fix.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Good watch so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great so far. When I got it though the watch band was filthy…I had to buy a band before I could use it. I do think the cost was excessive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Ama

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful watch. Matches the 15 Pro's titanium color. Wonderful battery life. As a stocky person this isn't too much weight, and it doesn't seem to scratch easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch Lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch came in record time! Love the watch and all the new features! Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Watch is incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice on my hand . Apple Watch straps should be easy to were but the are not . So i purchased after market and all set

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Apple Watch Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new watch!! Very durable, battery last two days of full use which is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this watch. It has really great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid to much to have so many issues.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this apple watch last year for my wifes birthday. She luvs her apple watch but it is always disconnecting.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Oscar Diaz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very very well and didn’t have no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition when bought used. Very durable and was very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade from series 7 and couldn’t be happier. Battery is great. Condition was as described. I got it for less than 400 which really was a value buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I lime

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen and battery life well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade, great battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference from my old Apple watch, well due for an update. Like the larger screen and new features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple Watch Ultra 2 refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch looks like new with 100% battery health. Great buy at $380! Nice job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the Value. Much better than my Apple Watch Series 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Apple Watch Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is in excellent condition. I was weary of buying a refurbished device but Geek Squad did a outstanding job

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Again got the wrong band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First watch received had some damage on an edge and instead of an orange band I got a blue band, battery health was 98%. Well this time I got a generic orange non-apple band but the watch looks fine. Battery health for the 2nd is 97%. Returning and will not repurchase again. Was told in store these “geek squad” recertified watches are actually a 3rd party, so think more like gambling on ebay to get a good one. This isn’t worth the headache.

    No, I would not recommend this to a friend