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Customer Ratings & Reviews

Your price for this item is $549.99
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The previous price was $629.99

Customer reviews

Rating 4.8 out of 5 stars with 1364 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Rating 4.3 out of 5 stars with 36 reviews

Customers are saying

Customers have good things to say about the iPhone 13's camera, praising its excellent quality. Many also appreciate the phone's affordability, describing it as a great phone for a good price. The long battery life and user-friendly interface are additional aspects that customers are pleased with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,364 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best iPhone for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is coming from someone who owned an iPhone XR before. I’m going to start off with saying this iPhone is probably the best money you can spend on a newer iPhone. It has most of the features of the 14 and 15 but it’s significantly cheaper and is still only 2 years old. I’m guessing this phone will get updated for at least 4-5 years. I upgraded from an iPhone XR and this has a lot of improvement. Double the storage for the base model (64GB vs 128), better resolution, OLED screen vs LCD, MagSafe, wide angle camera, and night mode. The 13 has the same size screen as the XR (6.1”) but this phone feels a tad bit smaller since the the corners are squared not rounded and the bezels are smaller. The 13 with a case feels like the same size as the XR without a case. Perfect size for me as the XR was just slightly too big. The notch on this phone is a little smaller too. Doesn’t make a big difference most of the time but it gives you slightly more screen in games and videos. Also the notification icons like LTE, WiFi, clock, and battery meter are slightly larger since they have more room. The 13’s battery lasts a little bit longer than the XR but that is partially because my old XR had 83% battery health. Having said that battery was never a big issues with me on my older iPhone and the 13 is little better so no complaints about the battery from me. This phone has basically the same camera setup, screen size, and body as the base 14 and 15 but it has one thing they’re missing. A physical sim slot. Not a huge issue for me but it made activating this phone easy. I have Cricket so I just swapped out my sim and put it in this phone. No issues and it immediately started working. No need to pay an upgrade fee in store or anything. Final thoughts. The 13 is probably good for anyone with an older LCD iPhone or someone who wants MagSafe and/or better camera options. I would probably say a good upgrade for the 11 or older. If your current phones lacks a good nighttime camera or wide angle this is a nice upgrade. If you have a 11Pro, or 12 it might not be worth it since the upgrades are smaller but this is still a very good iPhone for around $600.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Calvin’s iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from the iPhone 11 The iPhone 13 is a better phone than the iPhone 11 in every aspect. It has a sleek and attractive design, the OLED screen is brighter and has amazing color accuracy. As far as performance it feels significancy faster then its predecessor, great camera, amazing battery life. The iPhone 13 is also faster in terms of data speed due to its 5G connectivity. The 11 is still a great phone, definitely my favorite iPhone, but in my personal opinion it’s a little outdated. The iPhone 13 was definitely worth the upgrade for anyone looking for a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Love the Iphone 13!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone 13 impressed me with its stellar camera system, capturing beautiful photos and videos. It has great performance and battery life is a notable improvement from my iphone X. I love the sleek design and fun color, definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone! I personally upgraded from an iPhone XR, and I can see the big difference. The camera, the speed, and the space it gives. Great phone for your money! If you do not like the latest phone, or just try to upgrade to a newer phone, totally have this version in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6s to 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of weeks ago, I had to replace my iPhone 6s and bought the iPhone 13. So far, Even though I was hoping it was a matter of changing out the battery, I’m so glad I bought the newer phone. The process of transferring to the new phone was a bit daunting as the store's wifi is slow and the AC wasn’t cool enough and very humid inside but I was able to continue at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Iphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my bf about a year or more ago as a surprise because his old phone was so old that it would overheat sometimes or glitch way too much so getting him this phone was great for us because he’s finally able to use it again with our any problems and can go about his day with a well working phone. It’s been super useful and comes with a lot of gigabytes so that was a plus! He loves it and says that the camera works amazing. If you’re looking for a good quality phone or iPhone I would recommend this one for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my phone. I recommend this one.The sound quality is amazing when I play my music and watch videos. I feel like a photographer when I take pictures. But this phone do you can be a happy camper too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was very sad that her iPhone 5s had broken. And to be honest she needed a new one. When I noticed Christmas was around the corner , I didn’t hesitate and bought it for her. Turns out it was an amazing present. She loves it and how well the camera takes pictures!. Plus it was a great buy at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone! My fiancé was very happy! This was her first iPhone! The unlocked option allowed us to transfer her plan and data over to the new phone! We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iphone13. Looks great and performs great all with a superb customer service experience from bestbuy when I went for pickup. Smooth online transaction as well! Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer and quick delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it's 1 month and 1 day since I purchased this iPhone13 for my family member and it's great! No issues, fast delivery and glad BestBuy got unlocked and Blue color as well, which was hard to find! Thanks BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great quality best iPhone yet!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPhone yet! Purchased unlocked and easy setup. Customer experience was great. Just wish pro models were unlocked in store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely amazing! The best bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing, battery life is still 100% The software paired up wirelessly to my old iphone and that was it! THIS PHONE IS AMAZING!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone I recommend this phone because it works really well, it’s fast and has a good camera quality. The photo I added down below is an example of the camera quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestest of the bestest phone ever. It has excellent condition. It has also good features like Apple A15 Bionic and stereo speakers. It can be used for gaming. It can also be unlocked. Thanks Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well ,battery is 100%.would definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked. Ready to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely perfect. Had no issues starting service. Phone truly unlocked. Great camera quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome piece of Iphone in awsome price I got here in best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    MY RED IPHONE 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its usefull and updated it to enable my face recognition.importantly i have a sim to insert espewhen i travel and pictures are coming out good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and is comfortable to hold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone operates great and is easy. Easy to use. My daughter loved it for her birthday gift. The iPhone 13 is the perfect size, after holding it, I realize how awkwardly big my iPhone 13 Pro Max is. it makes me want to get rid of my promax and get this iPhone 13. And the storage amount on this phone is great as well. The camera the phone is excellent!

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.3 out of 5 stars with 36 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, size, reliability and durability. Editors are less positive about portability and have mixed opinions about screen. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 90/100 = Excellent quality.
  • gsmarena.comRating, 4.2 out of 5GSMArena Team on October 1, 2021

    Apple iPhone 13 reviewOne small reduction of the notch, one giant leap for the iPhone! That's the best description for the most minor iPhone upgrade yet - the Apple iPhone 13

    Full Review
  • TechRadarRating, 4.5 out of 5James Peckham on October 7, 2021

    iPhone 13 reviewStill a great value iPhone

    Full Review
  • GizmodoSeptember 28, 2021

    iPhone 13 Review: Just Get the Pro InsteadThe iPhone 13 and 13 Mini offer a huge jump in battery life, but the camera upgrades fail to impress.

    Full Review
  • The VergeRating, 4.5 out of 5Dieter Bohn on September 21, 2021

    iPhone 13 review: yep, bigger batteries are betterA lesson Apple keeps having to learn.

    Full Review
  • Tom's GuideOctober 20, 2022

    Apple iPhone 13 reviewThe iPhone 13's brighter display, longer battery life and powerful cameras make it the best iPhone value at its reduced price.

    Full Review
  • Digital TrendsAjay Kumar on December 9, 2022

    Apple iPhone 13 review: the iPhone for the massesIn our iPhone 13 review, we find it's the phone that Apple expects most people will buy, and for good reason. Here's everything you need to know.

    Full Review
  • Ars TechnicaSamuel Axon on September 24, 2021

    iPhone 13 and 13 Pro review: If you could have three wishesThe new iPhone offers better battery life, superior cameras, and great screens.

    Full Review
  • Android CentralRating, 4 out of 5Harish Jonnalagadda on November 2, 2021

    Apple iPhone 13 review: Delivering the upgrades that matterAt the outset, the iPhone 13 doesn't look any different to its predecessor. But it has a ton of under-the-hood changes that allow it to take better photos and deliver much better battery life. If you're using an older iPhone and want to upgrade,

    Full Review