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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded-in a XS Max for this phone. To be honest, the phone outpaces the old phone and then some. The fit and weight of the phone is great. The camera is stout. Battery life is awesome. Don’t let the regular 13 fool you as most of the same features in the models up are inclusive. Lastly the color is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is as good as any other apple phone. The battery has a longer life and has simple settings which is common to apple products. The size is perfect for me and I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice , sleek curves. Takes great pictures fast to upload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great so far! I certainly have not been easy on this phone, but unlike my last phones the screen is still in great shape. It’s crazy how hard it is to crack this screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kohil

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.... I bought it for my mom for her birthday and she is very happy to see get this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my first iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had the phone very long and definitely still have a lot to learn since this is my first iPhone, I have to say that I love it so far. I have always had Androids and swore I always would, but I got a wild hair and decided I wanted to try an iPhone, and I'm so glad I did. It is quite easy to navigate, and I believe the security features are much better. I'm already looking forward to my next one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First i phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when getting this as a birthday gift. Phone is still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product iphone 13 for my son replacement for iphone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone 13

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone ######################################

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 13

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! It was a great decision to buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a much older iPhone and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mamaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phones are wonderful. Just wish they lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 10. Until this version, the improvements were incremental. The small changes finally added up to enough of a difference that I pulled the trigger. Extra battery life is a a real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our iPhones with the higher storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our iPhones with the higher storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone I’ve ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone X this phone is amazing! Camera is unbelievable and battery last crazy long. Display is vibrant and detailed. Love the macro lens for up close shots…REALLY CLOSE!!! It’s a fantastic phone all around. My only complaints would be that its sometimes hard to close out certain apps, websites where the “X” out icon is close to the edge of the screen and it’s hard to press and also people have trouble hearing me when I’m on speaker mode. It could be the case but it seems to do it when it’s off as well. Maybe an update will fix both these issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair replacement over droid. Maybe.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Iphone user. I find it more difficult to use than a droid. More difficult to delete pages. I end up having to take more steps to delete stuff off this phone than I did with a droid. Anyone else having issues with connectivity to Bluetooth? I know of one other with a 13 that has problems keeping his 13 connected to a Bluetooth device. I do like the camera. But overall performance and ease of use, Apple is behind the 8 ball. Only reason I bought this, is that I could not find a suitable droid replacement. Tried the S21. Too big for my hand. Not overly thrilled with the Samsung. One thing I like about a droid. If there is an error in typing words in texting, I have to erase the whole word to correct one spelling error. Don't have to do that with a droid. Drop the cursor where you want it, without(typical Apple) making extra steps. Why make it difficult to use?)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pretty neato

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 13 is excellent, went with this one over the pro simply because the extra camera was not worth the extra dollars for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my daughter and she really likes it. She says it is better than her 11, and talked me into upgrading mine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Beauty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE my phone being pink is one of my favorite colors and the iphone is THE BEST phone to have

    I would recommend this to a friend
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