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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 955 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my IPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my best IPhone model ever, I love the battery life, it’s sleek model and the camera that take amazing photos. I am convinced I am staying with apple. The quality of the phone is amazing. Love watching movies. Love my Army green color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our IPhone ProMax from Best Buy along with Apple Protection Plan through Best Buy. This phone was an excellent choice as it is easy to use, has a large screen, many applications which are easy friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our IPhone ProMax from Best Buy along with Apple Protection Plan through Best Buy. This phone was an excellent choice as it is easy to use, has a large screen, many applications which are easy friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The best iPhone yet !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone . Photo quality is much better than my 12 pro max , battery life is excellent. Definitely recommend !! Favorite feature is very close up pictures. The picture I attached is a close up pics of sugar taken with this phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New iPhone 13 Pro Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 13 Pro Max. It’s a better fit than my old iPhone 11 because it is way bigger and better camera features. By far the best iPhone I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone…my wife loves it so much specially the camera because she likes taking pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the regular sized Pro, but thought about giving the Pro Max a shot, and it was the best decision ever! It got comfortable in my hands in about 15 minutes and the battery for the Max Size is unbelievable, got 11 hours of screen on time over the last 2 days on a single charge!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 13 pro max a lot because is quick and fast. 120hz on the iphone 13 is insane, and has really good interface.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's time for an upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade.Still playing with camera but way better than X,12 series. Also battery life is insane, get 2 full days out of one charge and that’s with streaming music and videos.Thank you BestBuy for giving me an awesome tradein deal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    my fav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it!! great camera, battery is long lasting!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone quick, prompt, and in excellent condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what an upgrade compare to the 12 pro max this phone is marvelous and the best thing about me getting this phone I didn't have to pay much, with T-mobile promotions and trading so I ended up paying 136$ so that's a win win for me so if you guys wanna upgrade just go for it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. It does move fast and it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone ever! In love with it thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy from bestbuy if you’re a totaltech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with iPhone. Always great experience. However upgrading with bestbuy was the best option for me because I am a totaltech member and this will give me apple are coverage on my iPhone. Thanks bestbuy for this great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone pro max is the absolute valued phone for the price, Amazon offer is the great value amongst any retailer that I believe in.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and nice featur my wife she liked the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with my new phone. Its 1 month old right now. It’s so sleek. I love apple items as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent change, green the color is the best color available

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Seriously Great Phone! Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a base model iPhone 11 Pro Max and despite some saying not much has changed, a lot has changed! I bought my 11 off eBay new but at a good discount. I was able to trade my old phone and pay very little out of pocket through Best Buy and T-Mobile. There are several mentionable upgrades to this phone despite what some have said. You get double the internal storage, Pro motion screen that is slightly larger, faster SOC with newer architecture and 2gb more ram, and of course-better cameras. Apple does a really good job of changing design language without making it feel awkward. The familiarity hides some of the newness. So far the battery life is good like my previous 11 pro max even with 5g and higher refresh rate. I skipped the 12 because I really wanted the variable rate screen. Honestly I don’t know what else you could add to this phone? I am sure we are going to be very happy together for the next couple of years. I used to be an Android phone person until my 11 pro max and after getting the iPhone was the first year I didn’t automatically buy a new phone. Apple phones work better longer and have better resale value! My only complaint is that I couldn’t get the blue model at the time of purchase and the phone was delayed but luckily only a day and I was able to get it cheaper and faster than directly through Apple so in the end it all worked out. I mention the above just to let people know that the supply chain issues are real and if you want an electronic device get it early this year.

    I would recommend this to a friend
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