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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the iPhone 16 Pro Max 256GB as having great camera quality, overall performance, and impressive battery life. The processor speed, screen size, design, and ease of use are also appreciated. However, some customers feel the phone isn’t worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 295 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone the color is nice and the picture quality is amazing. No issues with the phone speed, battery life no issues. All in all I like the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone does not lag and does its job, I upgraded from iPhone 12 Pro Max and I would say I’m pretty happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Don’t miss my 14 pro.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, battery life is light years better than 14 pro! Camera is better also!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,easy to use,good camera,just like it very much,much better than the 13 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Solid upgrade from 14 or before

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had mine for a few weeks now but been in apples eco system for years ill stick to only hardware related things.... the camera button is nice and the touch sense to adjust zoom ect is a nice touch for those who use a phone as dedicated single device.... the chage from ringer swtich to multifunction is a solid upgrade with the ability to program it is fantasitc even if the driods have had stuff like this forever... what i dont like is that now that the camera button is there cases often dont cover that portion of the phone makes it feel fragile and a liability.... the USB C port is a welcome change finally one port for everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great battery life display is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marilyn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time Apple watch. I was imitated at first, but finding I am adapting better than anticipated. It does so many things I was not aware it could do. All in all ... I am loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still can't beat the version of the Iphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Used to have a Pro Max Iphone but opted for the regular size. Just fits my hand and pockets better. Strong housing is the selling point for me. Definitely still prefers this version over the 17!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone Trade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent! They did everything to get my service and my phone upgraded and transferred!! I always use Best Buy and will continue! The phone works well! I have used iPhones since the 12 pro max and am always satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery seems better, lasts all day. I like the camera button as well. The calculator has some cool features and the phone seems more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Janky Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT phone but Verizon as a company sucks they sell promotions that they do not honor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Verizon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Verizon guy, Zach I believe his name was, was amazing at transferring my service from straight talk, assisting with the purchase of a new phone and setting up number sharing with my watch to my phone. All set up and all working great. It was nothing short of a miracle.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! my new iphone. Love the color and the big screen. Helps the poor eyes. The deal that I received was competitive with other carriers. The staff there was always eager to help and answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 16 pro max I had an 11 before so this is a big change for me. I have only had it a few weeks but learning how to take pics they come out fantastic I have had comments on the size of the phone but I love that it is bigger I find it much easier to hold and see things. I’m looking forward to trying the new features on this phone and I know I will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is the fastest iPhone I’ve ever used — everything feels instant and smooth. It’s slimmer than before, making it comfortable to hold, and the new color options are absolutely stunning. Overall, it’s a powerful, sleek, and beautiful device that stands out in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 16 pro max 256

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, the memory is perfect! The lady attendance is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Phone bought it to my sister, nice colors and camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth the upgrade from the 14

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone cause I was using it everyday at work and outside of work but it was worth the upgrade I’ll definitely be happy with this phone until my next upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone is fast I love apple system but this phone is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 16 promax is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 22 year old is loving his new phone. great gift and great upgrade from an iphone 12...big change to a 16 as far as battery life

    I would recommend this to a friend