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Customer reviews

Rating 4.6 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 7 Smart Battery Case's extended battery life and how well it fits and protects their phones. Many appreciate the ease of use and the sleek design, while some find the added weight and price to be drawbacks. A few users noted concerns about the case's durability over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,801 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Battery holds ok, case discolored & chipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the white smart battery-case for iPhone 7. The apple smart battery works fairly well, as a battery-pack. However, as a case isn't as intuitive, or has the quality you will expect from an Apple pruduct. The case is a disappointment; the silicon surface absorbed colors from fabric and dirt from the surroundings. Additionally, it started chipping in the corners (chunks of silicon material fell off), at least mine did within two weeks of use. Best Buy, will not exchange it, since the purchase took place over 14 days. I was told to deal with Apple directly. When you spend $100 you expect better quality and service. Positives: good backup-battery pack, works and fits well, it has a nice feel, and it's fairly light Negatives: case chips easily, discoloration, the white case easily absorbs colors and dirt from the environment, expensive, poor support/service from Bestbuy and Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product keeps your phone 100% I like 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrible Wear and tear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the case holds a good charge, it lacks many of the features other battery cases have. The battery case has the worst wear and tear I have ever had on a case and I have had it for less than a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year and while the battery still holds, the material is just falling appart and it seems to be a design flaw since my coworker had the same problem. Here are some pictures from my phone snd my coworkers phone. Not a good purchase, specially for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Charging
    Cons mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case keeps your phone 100% charged until it runs out of. Once that happens your phone starts using its charge. Pros: 1. doubles up battery life. 2. Charges with the Lightning cable which first charges your phone and then the case. 3. Comfortable to use, smooth feeling. Cons: 1. Price is too high. Compared to other cases that have a higher charge. 2. Adds a little weight and length, but didn’t bother me. It wasn’t something significant. 3. Doesn’t have much resistance to drops. Does protect your phone, but tears very easily due to the smooth surface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Great battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for those looking for extra battery but don't want to add much to the size of their phone and appreciate apples simple designs. It uses the same silicone as the regular apple brand silicone case which feels nice in the hand and offers a nice grip. I found the case to be a bit heavy and bulky because I prefer the slim and light cases like apples leather case. The silicone will fade at the corners of the case over time as well and the case shows grease stains from the oils of your hands easily. Other than that it's a great case and I recommend over most other battery cases out there. It also uses apples lighting charger so there's no need to carry around an extra charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging

    Rated 5 out of 5 stars

    Unfortunately a Necessary Product for Many iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a year in, and my iPhone 7 is experiencing dramatically lower battery life than when it began. So I went on the hunt for a battery case that would reliably save the day for my phone. I've tried two (and returned two) other brands of battery cases for this, one was a high-rated case from Amazon, the other was from a suspicious and possibly a tad fraudulent company called PowerPlusCases. Both were of somewhat cheap make, and the PowerPlusCases battery, while containg 5500mAh of power, tended to overheat quickly. I didn't necessarily want to turn back to Apple (we have trust issues these days), and there are many low reviews for this pricey case, but when I found it in store for $84 I thought I may as well give it a shot. I don't mind the shape, and the hinge design makes removing the iPhone easy and safe, and so far I haven't experienced any crazy amount of dust collecting or peeling for the silicone/grippy texture, as some other users have. The major problem at first was getting it to accept a charge from off-brand cheap cables, so buyers please be aware, you may experience difficulty charging this case unless you purchase Apple Certified quality lighting cables and adapters. Once that was sorted, charging both my phone and the case to full capacity separately was the best way to begin the synchronization without any crazy disconnects/reconnects. Once both were fully charged, I was then able to begin using it seamlessly. It keeps my iPhone at 100% until it's drained, and I can keep an eye on its battery life in realtime because the iPhone recognizes it as an official accessory. That's nifty. Overall, my phone lasts at least twice as long, I don't know exactly how much mAh it puts out, but it does it's job without overheating, and it recharges every night (phone first, then case) without any fuss. TL;DR I am actually liking the "Smart" aspect of this case, 1 month in, it works well and seems reliable. I am hoping it will hold up it's track record, for its price I expect to be getting at least a solid year out of it. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    The Wait is Over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been putting off getting this case for my iPhone 7 for over a year. Disappointed with the battery life of the 7 (after deciding that the 6 Plus was just too big for my smallish hand) I felt that I needed to do something drastic to avoid having to charge my dwindling battery numerous times a day. Apple Watch's constant bluetooth connectivity and a shameless Pokemon Go addiction are the likely culprits for this exorbitant energy expenditure. I waited long enough to buy the case that I found myself in an iPhone 8 before finally breaking down. I guess I had hoped that Apple would be doing something miraculous to extend the battery life of this next gen iPhone, but as you can see from the fact that I finally bought this case, the battery life is sorely lacking. This case is velvety smooth, shock absorbing rubber to the touch. It's a little heavy, but it's still pretty sleek despite the "bump". The rubber stays put on surfaces, which is a nice thing to have protecting your big dollar iPhone from gliding off into Apple Care repair land. The battery case comes complete with an elegant charging process and the overall Apple wonderfulness is featured. When you charge your phone in the case the phone charges first and then the case charges. Conversely, during use, the case depletes first and then the phone runs down on battery. The iPhone tells you what's going on with the battery on the case and the battery on the phone at the same time. It's pretty wonderful. I just wish that I did not need to get a secondary device to extend the battery life of my ridiculously expensive new iPhone, but that is not the fault of the device I am reviewing, so I will save that story for another day. The fit is perfect, just as one would expect from an Apple product. The price was discounted (thanks, Best Buy and eBates rewards) but it was not nearly cheap enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging, Fit
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it, added 10-15 hours!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, It's compact in size and weight. My iPhone 7 got 6-8 hours. The Apple battery case added 10-15 hours depending if I use it a lot or not. Using: Automatically uses power from the battery case first, then uses the iphone's battery. Charging: charges the iphone first, then the battery case. ---------------------- Don't buy cheap aftermarket battery case which are bad because I had to manually turn on the battery case on, they were heavy, the buttons didn't work as well, stopped working after 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great if you enjoy above average battery life. This easily gives you a full days battery life with your iPhone. The case also has a great premium quality build to it. It makes holding the phone feel better with the soft touch silicone as well as makes you less prone to dropping the case as well. The only downside I can think of is it is very expensive for a case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works as great as the claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone case keeps my phone charged for two days between the phone and the case. The best part is when I plug it into charge there is no annoying flap to remove and I don’t have to remove the case. It is a little heavy but has a sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Pretty good case for extending iPhone 7’s battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little hesitant about purchasing this case, since I already own a mophie case. I like that you are able to charge the phone whenever you want as opposed to the Apple case. However, the Apple case is no slouch in the battery case department. I was easily able to get two days without charging. What I like about the case is that unlike other battery cases the battery level indicator is built into iOS and you get an accurate reading about what percentage you’re at. Another thing is that it has a lighting port connector. Something the mophie case does not. Really good if you don’t have wireless headphones. The only I didn’t like was the weight. It felt heavy at times and even heavier than my mophie case. All in all it’s a pretty good case, if you need the extra battery this is a good option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Best Case for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used other charging cases, including Mophie ... but this case is far better. I NEVER worry about running out of battery. Your regular charging cable charges both your phone & the case at the same time. You use the case charge first, so there is far less wear & tear on your phone’s battery. The rubber-like material bounces when you drop your phone so it’s good protection. Lastly - somehow the white case actually stays white. Love this case - best product ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Battery Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a battery case for my IPhone 7 and I decided to chuck out the money on this phone case. Although it is a bit expensive compared to other models out there, this case helps double the battery life of my phone. I can sometimes go an entire day without having to plug the case into a charger! In terms of looks, it does look a bit funky but it provides a solid grip when holding the phone. The raised bump also helps protect the camera so that is definetely a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cut the cable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my IPhone8. I travel regularly for work and I always had the feeling that I was either connected to a battery pack or with the headphones. I bought the smart battery case at the same time than my AirPods and I don’t touch a cable during the day (even calling, using my phone as a router, watching Netflix, Waze, etc.). I usually have a full charged phone by the end of the day. The phone is heavier, might not be for everybody. The extra height is actually practical to find your phone because it sticks out. Nice grip, good looking, should have bought one sooner. Only problem: if you sync with iTunes by cable, you need to remove the phone from the case. I learned it the hard way (had to reset my phone, not seen a mention anywhere about this). Practical compared to any other case, it uses the standard Apple lightning connector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good battery but falls apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Apple charging case. I had 2 with the 6 and now 2 with the 7/8. Both had the same issue. The rubber on the corners starts to peel about 6 months in and than at that point parts of the case start falling off. Outside of that its a great way to increase battery life! And I'd still recommend buying it. I will say Apple did replace each fallen apart case for free since these come with a one year warranty

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great color and case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know this case isn't for everyone and there are cheaper, higher capacity third party cases out there but I think this is the best battery case. The design and color are great and being able to charge from the lightening cable is a good bonus. The one thing I love though is the ability to check battery status in both the case and phone through the notifications tab. I highly recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a case that charged my iPhone. This one is perfect. The case isn’t too bulky; it’s sleek and smooth. It’s also protective. I’ve already dropped it a few times and it’s fine. I love that it automatically charges my phone. Very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nicer than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one piece design, I had always used Mophie in the past...also you can use lightning cable to charge and listen to audio in car or headphones as case has lightning port! Thats big, so no usb adapter like Mophie...also its a rubber type case, and I never drop my phone...but guess what I did about a week after buying case and it bounced off the floor saving my phone screen...so another bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Apple delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It’s a great case and the extra battery allows for all day use despite by heavy usage. I feels nice in the hand and feels as though it’s part of the phone. I bought the white one over a year ago and when I upgraded to the 8 I got the black one and husband now uses the white one. The one I got last year is bruised up but is still working strong. I’d give 5 stars but there is always room for improvement even in a product that I am fully satisfied with.

    I would recommend this to a friend
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