Customer Ratings & Reviews

Have spent a few days with the device. It is definitely pricey, but from the user experience point of view, I am pretty happy with the device so far. Here are a few things: 1, The Face ID works well 99% of the time. Pretty responsive, too. For those with glasses I would suggest capture the FaceID with glasses off. 2, I like its front camera portrait mode. Could take much better selfies. The stage lighting portrait effect could use some improvement, though. The rear camera works better than the 8plus/7plus in low light situations, and generally provides greater contrast and details. 3, The size is just right. I feel the 8plus is too big, but this one is just about right. I do prefer the size if used without a case, but there's no way I am doing that. The phone has a sleek look and nice finish. Stainless steel frame gives it some extra shine. 4, It definitely needs a case to protect its fragile glass back. 5, the wireless charging is a plus. But it charges rather slowly, since I mostly use the iPad USB charger. 6, the OLED screen is gorgeous. Better images all together. Apple says it helps save battery life. I will see about that. Verdict: if you are on the fence between 8Plus/8 and X and have the extra budget to spare, go with the X.

I am currently using my new iPhone X to write this review!! This phone is amazing! The screen is bigger but the phone is not that bulky which is + for me ! The camera is a a total success! Thanks apple!

Great battery life and the most advanced camera I’ve used on a art phone. I use a lot of professional cameras (Canon, RED, etc.) and this phone has one that is perfect if i don’t want to lug around a big DSLR!

This was my first IPhone purchase and I have really enjoyed it. I still think the galaxy camera is better. I have seen them side by side at a concert and the galaxy performed much better especially with low light and stage light changes.

The phone is great! It has an outstanding camera and the processor speed is the best I’ve ever seen.

Eszy to use with one hand and screen look cool, sound good...

Great phone. Easy n fun to use. light weight. Love

I’ve been using this phone for a little over 2 weeks now and finally feel ready to review it. First, if you’re familiar with iPhones you will have to go through a learning curve to get used to the changes in how you’ll need to use gestures to do what you’ve been used to doing before now. Don’t worry though...you adjust quicker than you can imagine and will find yourself “forgetting” how to do things the old way when you pick up an older iPhone afterwards lol. Losing the home button is not as traumatic as some seem to think. Face ID is fast and has been pretty spot on for me. Coming from a Plus model will take some time to adjust to. You will feel like the phone is significantly smaller. You’re right to a certain degree. The extra body you’re used to with the top and bottom bezels make you feel like you’re downsizing but you have to remember that the X screen is bigger (technically) so you’re mainly just loosing the extra none usable space (other than the home button since that was absolutely usable). The X screen is longer but slightly less wide the Plus models. As apps slowly start to update and utilize the full screen your experience gets better. Until then some people will complain and want to bail on the X after just a little handling time. Ultimately you’ll have to handle it and see what your patience level is to see if this phone will work for you. The notch...its heavily debated and will bug some people. Again, it’s something you have to gauge for yourself because what bothers you may not bother me (I don’t mind the notch or the size for example). Camera is great as always. Some features are more gimmicky than others (Animoji for example is entertaining but not something I’ll likely use much) but as with every phone on the planet some things are just fun perks that may or may not be used. The glass...has some people extremely nervous. The answer for that is pretty simple...invest in a case if you’re concerned. I personally almost always use a case so it doesn’t bother me. I didn’t have a case for the better part of the past 2 weeks, dropped my phone a couple of times, but didn’t experience any cracks or anything. But I’m generally careful with my devices so I’ve never experienced a crack (knock on wood). I would suggest investing in AppleCare or insurance if you’re worried about repairs though because the cost is more expensive than ever (check the Apple website for info). Again, that’s a judgement call. It’s not a requirement but if you know you tend to be rough on your devices and don’t want to have to pay expensive repair fees you would benefit from getting AppleCare or some other coverage. Ultimately, I truly enjoy my upgrade to the X. No issues so far. The size is great to me but yes, it took some time to get used to. The gestures are super easy. And Face ID has been more accurate than Touch ID for me (not that Touch ID was a problem. It just had issues registering my fingerprint at least twice a day. FaceID has only failed me if my eyes weren’t open or if the phone isn’t able to see my face because of where I am when it tries to scan me). But overall I enjoy the X and think it was a perfect upgrade for me.

iPhone has done it, made the perfect phone for me. This replaced my iPhone 7+, which I had because of my 45 year old eyes. However, it was too big for my smaller hands. This iPhone X is perfect for me. The screen seems to be about the same size, but the phone has a much smaller footprint. I am so glad to finally have the phone I have wanted. This phone takes great pictures, and the gestures are very easy to figure out, I do not miss the home button at all. I have had the phone for 3 days. The battery lasts all day, I take it off the charger at 5:15, and when I put it back on the charger at night at 10, it is at like 40%. Face ID works most of the time, and I do find it better than using my finger. I think if you are on the fence about this iPhone 10, just go and play with it a bit at the store. It really is an awesome phone. I would also like to say that getting the phone at BestBuy and working with their phone people was the best. So much better than the service I got at the Verizon store. I highly recommend the iPhone X and BestBuy!!!

It tak a lot of time to unblock the phone and you literally have to steering at the phone I think finger security was 10 tim s better

I’ve only been in the iPhone life since the 6s but holy wow the 7 plus was ok the 8 wasn’t much of a upgrade in my eyes even though it had the same internals as the X but man I tell you what the X is gonna give it to ya everything you want great battery life amazing photos it’s got it all the size is amazing granted some apps aren’t optimized for it yet but I don’t care I can adapt until they are ready the Face ID I didn’t know about at first but it’s great

It's expensive...I know, I get it. But if you live on your device for work and personal reasons like me you want to drive a Ferrari -if possible. This device is a Ferrari! The processor is quick and responsive, the screen is brilliant and the exterior looks and feels very high end. If you can afford it ( trade in your existing device!) you should treat yourself to this incredible machine...

The screen is amazing the color and picture is crisp. It is beautifully designed, I could just look at it for hours. The camera is pretty good I really like the portrait mode and zoom features. The Face ID ended up being one of my favorite features, it makes it so easy to unlock cause I always have gloves on at work

Been waiting for so long with an iPhone with OLED screen. This phone takes a little getting used to when it comes to no physical home button or fingerprint scanner. But I noticed Face ID literally works 95% of the time every time I try it. The speakers are louder on this phone and also somehow my Bluetooth headphones seem to get louder also. The battery life is even better than the 7 plus I had. It also feels way better in your hand I recall dropping my 7 plus on my face countless times or not being able to reach every corner of the screen without using reach assist. Overall this is a really good phone

This phone is definitely the best iPhone yet. The Face ID is super easy and fast. The cameras are amazingly crisp and awesome portrait modes. The battery life is good and the wireless charging is a snap. Yes, Android folks are going to say we had a lot of it first, but I find iPhones are a lot simpler and user friendly when you’re not a computer genius that likes to jailbreak everything. Also, they don’t get all the viruses that androids do because they don’t let all the infected apps through. Well that’s my two cents at least. Take it for what it’s worth. I’m enjoying it very much.

It’s everything you love about the IPhone with a few more bells and whistles. Face recognition scanning, Better gaming graphics, the screen looks amazing with added Samsung OLED technology, and really with no headphone jack really doesn’t matter (if don’t have a Bluetooth headset get one. It’s 2017!) . Camera really takes great pictures. I’ve liked the way IPhone has done things for the last 10 yrs, and this a brilliant Design and has amazing battery life. It’s not a customizable as Android phones, if your into that check out the Samsung line up.

The screen is big and beautiful and the camera takes great photos and videos. The lack of a home button is akward, and having to swipe up from the bottom can be a nuisance (very easy to hang up on someone if you try to unlock your phone while in the middle of a call, for instance). Also, the FaceID feature is unreliable, working about half the time when trying to unlock my phone or download an app. Overall I think the 8 Plus would be a better choice, especially for the price difference.

Face recognition works great- with or without glasses or a hat, even in the dark (by just the light of the screen) the technology recognizes me 99% of the time. Bigger screen is A++++. I couldn't give it 5 stars, however, until I figure out how to do the portrait manipulations with the camera that they showed off in the advertisements... not intuitive at all, so I guess I will have to google or wait for the IPhone guy on Facebook to post helpful hints in order to take advantage of the best aspects of the new camera. Still, picture quality is better than I was getting with the 6S. It only takes a few days to get used to the button-free features... but I was not happy to realize that I can't connect the phone to my car without some kind of bluetooth adaptor. I'll be heading back to best buy for that. Too expensive to just get a new car.

Beautiful design, a best in class screen, less bezel, and new faceID tech. This is the best iPhone you can get.

Have always had a Galaxy phone and finally moved to apple. The Face ID is so easy compared to have a code to type in. No home button was easy to get use to. It seem fast to use this phone then any other.