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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 3.9 out of 5 stars with 20 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the performance of the 2020 MacBook Pro 13.3" with its Intel Core i5 processor, 16GB memory, and 1TB SSD. However, a recurring concern among users centers on the battery life, with reports of the battery draining quickly or needing replacement. Several customers have noted issues with the battery's longevity under typical usage. This suggests that while the machine's processing power is appreciated, potential buyers should consider the battery's condition carefully.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Missing Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great however it would have been great if the charger was included with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    First Macbook and Im Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurb macbook thinking that im going to have to fix it even further, but for the price the macbook pro came in great condition. Only complaints are that the charger it came with was a little sketchy so i used the money i had put towards fixing it to buy a new charger, and the battery has quite a few cycles on it so i will eventually have to get that replaced. Overall great product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is great but the charger that cane with dont work thats the only downside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong charger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer going good! The charger that was sent didn’t work with the computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Macpro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech for work and for school. It’s working great so far and hoping all stays well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook Pro is an excellent shape and I said easy order and pick up the very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple MacBook Pro 13" Certified Refurbished - Inte

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase has a excellent performance, I recommend 100% this product, this is my second laptop that I bought the firs one was for me and this one is for my dougther she use for his work and the university school and no caplain about it... works excellent .....

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. The battery life is unusually low, though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works fairly well and then Some!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the grace of God I haven’t had any problems with it. The one thing I will say is that, the laptop says it’s interior battery is at 100% but it seems to die fast when using Logic Pro x.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected some wear and tear on a refurbished MacBook, but what I got was disappointing. The laptop has backlight bleeding, and the charger doesn't even work. I've already visited the store twice for help, only to be told to contact customer service, which is now directing me back to the store for a third time. To make matters worse the laptop is out of stock, and I'm unsure if I can exchange it before the return/exchange window closes. I can't even return it because I need a laptop for school, and waiting for a replacement isn't an option. This has been a frustrating experience from start to finish.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Went Through About For Other Laptops Until I Found The Perfect 1 For My Needs & This Was A Great Purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Somethings wrong with it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, it works well, but something is wrong with the battery and the charger. The battery doesn't last like it should, and the charger seems to have a short. Gonna take them back to the store on Monday.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not Macing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy, got the item preowned and it had a battery issue and motherboard issue

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Overpriced, cheap quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had read the reviews before purchasing. Like others, I got a cheap charger that did not work fresh out of the box, and the battery on this device dies quickly even when put the sleep. Not what you expect when paying $900 for a device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the computer online in January. So far the computer is fine. However, the power adapter they included (cheap knockoff from China) went bad and of course because it is an accessory it is not covered under warranty. If you are in a bind with $$ then take a chance...but buyer beware they do cut corners when they can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever MacBook purchased I can honestly say I love everything about it! From the size, weight,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked brand new minus the smallest chip on the lid, easily protected and covered with a case. Shipping was secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2020 MacBook 13 inch Intel i5 10 generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very best quality and very newly it has been

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Wife loves it. Good Price. Holds a charge, and looked perfect.

    I would recommend this to a friend