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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3114 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, Touch Bar, and performance as significant strengths of the Apple MacBook Pro. The lightweight design and long battery life also receive considerable praise. However, some users express concerns regarding the limited number of USB ports and the potential for overheating. A few also mention that the storage and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,114 reviews
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop to be able to carry me through grad school. This is a great laptop, thin yet still heavy. Has a lot of features. Easy to set up, but takes some adjusting when you’re used to using windows. Wish it came with the USB adapter though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MacBook because I had to switch to remote classes. I’m a student researcher and it has been perfect for my needs. It’s very useful in organizing my files, excellent at multitasking, and great for teleconferencing. It’s very fast, sleek and easy to use and personalize. The battery lasts long and charges quickly. It is a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop I bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality,long lasting battery and high performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and I am very happy with it! It meets my needs as far as a compact, quick laptop. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 4 out of 5 stars

    Just amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally fast and fun to use! Touch bar seems not needed but is actually use for for editing and short cuts.. batt life will Last you al day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop to be my first MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to adapt. I really needed to upgrade my laptop and I don’t regret it. Really useful for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Apple Products.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook Pro. I have owned 3 HP laptop and they all broke within a year. I wasted more money on HP laptops. With my MacBook it is expensive but I saved more money on it because I had it Over a year now. Those three laptop for example 800x3 = 2400 in one year broken. One macbook = 1200 in one year still working. If you look at it I save more money on my MacBook. Play smart people. Stop wasting money and spend a little more and save less later on. I learned the hard way so now I’m happy with my Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for what I need !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for people who are just more comfortable with macOS. I came from a 2015 13 inch MacBook Air and I love this. The extra power in here can get just about anything you need done. The Apple ecosystem can’t be beat. The new added Touch Bar is OK but I feel like it takes away from my battery so eh. Overall though 10/10 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro is just perfect in every way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the most novice computer user can find comfort in the Apple MacBook its just a perfect computer and I love the warranty and built in virus protection that simply other laptops cannot match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I have ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple MacBook Pro is great overall in aesthetics, quality, response, Retina display and seamless design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for college and I love it! Works great and it is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s been a great little computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved having this Mac book pro. Although the last several weeks there has been lines going across the screen occasionally and sometimes my documents will pull up all discolored and fuzzy. I will call Best Buy to see what is happening with it. Hopefully an easy fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for day-to-day use and tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for day-to-day use and tasks But I find hard to use for Photoshop and Lightroom for a photography it freezes and takes a lot to render photos did not expect this from an Apple product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy computer at Bestbuy stores This time with Mac Book Pro 13” I love it because this is the latest version year 2019 It is easy to use , i would recomment it to my friends

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook Pro. I had to buy a portable storage SB because I didn’t have alot of storage on the 8gb . But other than that it’s a great MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer light and very easy to use. I’d highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time Mac user

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this March 6th and not even a month after a new model came out and it was passed the date to return to get the new model. I wish Apple sales person would have told me to wait because a new model was coming out and I would have gotten more storage. I had to buy an external hard drive and an external device to connect anything with USB connection. It really should have at least 1 usb plug but quality and experience is smooth so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is my first MacBook!! And just wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first MacBook Pro and I’m not disappointed, this is a very powerful laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro is the best laptop for study is pro in all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m proud of my MacBook Pro M1chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro m1chip it’s pretty nice, I like the silver color I’m very happy with it. It’s very fast And now the battery lasts a long time

    I would recommend this to a friend
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