The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Pre-Owned iPhone 13 Pro Max 5G 256GB (Unlocked) for its advanced features. They particularly appreciate the 5G connectivity, which ensures fast internet speeds, and the convenience of being unlocked, allowing them to use it with any carrier. The 256GB storage capacity is also seen as a positive aspect, providing ample space for apps, photos, and videos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
  • Rated 5 out of 5 stars

    Excellent iPhone purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a certified Apple products seller, with whom I purchased an iPhone 13 Pro Max phone in EXCELLENT CONDITION. The staff at Best Buy were extremely informative and helpful with my concerns as a first time Apple iPhone buyer. Best Buy cares about their customers and Apple backs them up. I am a lifelong customer of Best Buy, especially after receiving my awesome iPhone with an awesome camera, which I’ve used to take numerous photos of my beloved dog. Thank you Best Buy and Apple!!

    I would recommend this to a friend
  • Pros mentioned:
    Accessories, Condition

    Rated 5 out of 5 stars

    I phone 13 pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in good condition everything came in the box I loved it so mucha excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i phone 13 pro-Max w 256 G

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved this i phone 13 pro max Gold case strong beautiful case perfect condition the only thing i wish it came w original box and charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samoel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at first sight and I like bust buy for always

    I would recommend this to a friend
  • Pros mentioned:
    5g, Unlocked

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect . I love it . It seems like new, I would prefer a cable USBC , but it is ok the USB

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy - My go to place for everything

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I finally got what I asked for and BEST BUY is the best! June 2022 I went to the local Apple Store to replace my iPhone 8, several times I told the Apple salesman what I wanted - iPhone 13 ProMax with 256gb memory. Well that didn’t happen at The Apple Store. BEST BUY FOR THE WIN! They (BB) sold me what I asked for. The reconditioned phone is in amazing condition, transfer of service was super simple (at home).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it 10/10

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple weeks now no problems… battery life is perfect but battery capacity says is 87% which okay for now because ima upgrade next year to the 15 pro max… no scratches at all, no chipping paint overall very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition! functions well and has the latest updates. no cracks, dents, lags. exactly what I needed. Battery life was under 90 but high 80 and is enough to get me through a whole days as a student/commuter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue iPhone 13 Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Was skeptical at first but glad I purchased this for this amount. Came with type C charger. Didn’t come in Apple box but the box was not damage or anything. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Delighted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our purchase because it's unlocked and doesn't have the problems of E Sim card, so when you commute abroad, 13 pro is the best option in iphones! ☺️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my purchase, although one item that was overlook by your employee he didn't have knowledge that the screen of the I phone 13 was replaced. so when I got the phone I had it check and found out the details of the replacement. But all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking phone, no issues at all! Love the color

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Cost, Screen repair

    Rated 1 out of 5 stars

    bad purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad, the battery does not go beyond 40% charge, it has two screen and battery repairs and even so the phone is at a high cost, if you can do not risk it with this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Samsung Galaxy S24 Plus Review” The Samsung Galaxy S23Plus is a great phone! The screen is big and bright, and the phone is super fast. The camera takes amazing pictures, even at night. The battery lasts a long time and charges quickly. It looks nice, feels strong, and is water-resistant. This phone has everything you need!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 13 Pro Max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone battery health was not good and also it has few scratches

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice and works very well. I recommend getting this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro Max

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this phone is the reinforcement it has been for me dropping it frequently at job sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very goooooooooooooooooooooooooooooooooooooooooood product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, The iPhone is working very well. It came to the house in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max unlocked

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Near perfect all around - screen, frame, etc.

    I would recommend this to a friend
Sponsored