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Customer Ratings & Reviews

Your price for this item is $969.99
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 21 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the ample storage capacity of the Pre-Owned Excellent iPhone 15 Pro Max, with users expressing their satisfaction with the 1TB option. In addition, customers appreciate the overall performance of the phone, noting that it works very well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 15 pro max is very nice and has a long battery life and it charges quickly is has a great camera and can zoom in on thing very well it is made of very thick material so it is not fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Love my new iPhone. The color is perfect and works even better that I could ever hope for. Buy it, it is a whole new experience, not just having a phone but a new life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compromised seals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been working well except the device looks like it was resealed around the cam lenses as excess sealant was dried on the outside of the lens bezel. The allowed some water to get inside when I dropped it in the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    iPhone 15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 is top of line, it heats up more then the usual phones but. The features are up to date. Recommend spending more for the 1tb for more speed and phone consistency

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    iPhone 15pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shocked that they finally carried unlocked phones in their stores!!! Very nice phone! Came in perfect condition as expected. No need to keep my iCloud subscription for storage. This has plenty and for the price, it was a steal!! Thank you so much Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend . It is great condition looks new no scratches everything inside it is perfect condition. And also 1TB for only this price. I love it . I just purchased this week 5/23/2025 .latest one or this one ? think i prepare to buy this. It doesnt get hot the phone .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    iPhone 15 pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well. It only has a few scratches on the frames, but nothing that affects its function! I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Job Manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade and easy use tremendous storage and easy access to file and phone needed for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leery of buying a refurbished iPhone at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an iPhone 15 Pro Max, however they had already came out with the iPhone 16. So I decided to buy a refurbished 15 Pro Max and save some money. I was a little leery at first. But I love my iPhone 15 pro max and would highly recommend buying refurbished over new. I was also able to add the monthly warranty with the help of customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, I recommend preowned phones and unlock to use with my cellular company and not being stuck with their payments

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Buying a Pre-owned Unlocked Device was Easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is in perfect condition. I was on the fence about purchasing a pre-owned device but am glad that I did! Love the iPhone 15 Pro Max with my 1TB of storage! I will be keeping this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MONSTER POWER HOUSE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from 12 pro max 256gb to 15 pro max 1TB storage was insane. awesome price for the 1tb storage. excellent performance condition was excellent upon arrival. only down side was batter capacity is at 85% off course it was bought used however phone is still at peak performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very good……………………………………………………………………………….,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Promax 15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb Technology at a affordable price….Promax 15 1Tb has the option ro add a 4 Tb HDD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Saved money getting renewed. It looks brand new and works with no issues. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality I will get my electronics every time after this is excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a pre-owned, it came earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iphone highly recommend to buy. Looks brand new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived and did not work. Brought to Best Buy and no one could figure out the issue, it did not connect to wifi. Returned it and went straight to apple shop. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT COVERED by BB Total Protection snfApple Care+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pre-owned product. It arrived on time and it seemd to be in good condition. I have the My Best Buy Total membership, which usually covers up to 2 years of protection and Apple Care+. However, I found out that since this product was not covered by either, due to being pre-owned, I decided to return it. There should be a warning/notice whne purchasing pre-owned products in order to make an informed purchase.

    No, I would not recommend this to a friend
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