Customer Ratings & Reviews

Works good. Haven’t had any problems except for when I have the phone Bluetooth to something and I get a call and I have it on the phone speaker the person the called can’t really hear me that good. But that’s the only thing

Great camera quality, fast, durable, and a perfect size to fit in my hand. I recommend this version because it’s convenient yet offers amazing quality.

I love my phone so much thank you i would definitely recommend

I was nervous buying a phone from here (it was my first time) but I absolutely loved it! It came in a day earlier and was in perfect condition!

Well i just received my daughter's phone in the mail today as soon as i opened it i notice scratches on both back and front for over 500$ i have to say im very disappointed i could of easily gotten one from else where looking brand new and if i go and do a return they will take money off not worth the hassle leason well learn.

I bought 2 of these phones and love them! I didn’t realize they were refurbished phones until I got them but as it turns out they look brand new and function flawlessly. The camera on this phone is awesome. It takes very clear and sharp photos and videos. The battery lasts much longer than my previous iPhones. I can be on this one either on the web, texting or calling most of the day and still have battery at night. It’s definitely a great little phone.

Purchased a pink iPhone 13, works great, came in great condition. No scratches or anything. Goddaughter loves it.

Was lookig for an iohoke dor.my daughters birthday girft. Shes not the best at tsking care of emectronics so I was nervous on spending alot of money on a new one. This was priced right and in great condition!!

Works great, wonderful battery life. I charge to 100% and don’t charge it over night and when I wake up it’s on 97% that’s pretty awesome. It came looking and working brand new

This phone is PERFECT!! It is just what I needed to replace my ‘antique’ 7+ at a price I could afford. Best Buy is my GO TO for everything electronic!!

I BOUGHT IT AS A GIFT FOR MOM! SHE HAD A MINI IPHONE 6 , THIS WAS A NICE UPGRADE! SHE'S THRILLED WITH THE IPHONE 13 128 GB! THIS PHONE WAS PREOWNED, IT ARRIVED IN EXCELLENT CONDITION! NO SCRATCHES AND WORKS LIKED A CHARM ! MOM IS A SENIOR CITIZEN, LEARNING TO NAVIGATE THIS PHONE, SHE LOVES IT! GREAT PRICE! KUDOS TO BEST BUY!

Excellent purchase I was able to activate the phone immediately after receiving the item. It works just like it was brand new

98% Batery No scratches In excellent conditions not to be new Not original cable to charge

Excellent iPhone!!! Totally worth every penny! I'd recommend to my friends & family for sure!!

Fast easy service, did curbside pick up and the employee was very friendly and accommodating. Phone works and looks great!

Got this phone for my 13 year old and she loves it! As stated in the title there are no scratches and her phone runs smoothly. We have not had any problems with buying refurbished items from Best Buy. Everytime we want somthing for our kiddos we always come to Best Buys refurbished. Very reliable and has never disappointed.

love it, love the light pink color it’s beautiful!!!!

Used chat the night before to arrange and it went seamlessly. Pickup was easy and the Geek Squad even took time to tell me how to set it up without an appointment

So far Happy for a low-end iPhone that my kid doesn't care about. Wanted Pink but then said she actually wanted green. How lucky was I to order green when pink was sold out? $75 richer due to this option and she never blinked...

Very good phone, works likes its new and the speed of pickup was insanely quick, less than a hour of waiting and it was ready for pickup!