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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 324 reviews
  • Rated 5 out of 5 stars

    Out of date but reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iphone 7 didn't want to spend the money to get the new iphone x so i decided to buy this one. Honestly, you can't go wrong with a refurbished phone. I have had it for a few months and honestly If you are thinking of getting a new phone. You have to consider getting a refurbished phone instead. No problems and legit feels brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Shopper

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone at a great buy at Best Buy store who always offer great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend any one to buy this phone, it's just a type of phone you can spend your money on, my niece love it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    00000000000000000000000000000000000000000000000009

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this preowend iPhone 8. When I received it I was shocked to find a chunk broken on the bottom left curve, probably who ever had it before they must dropped it. I cold buy from eBay or amazon but wasn’t sure about getting clean IMEI. Wouldn’t recommend to anyone buying big bucks “PREOWNED” item especially cell phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for normal use and no issues so far and definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy and still working great. The battery is still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it hope I can get the next phone at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, in discreet packaging. Carrier updated me on location frequently

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone volume too low even when turned up to the max

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t keep a charge and came without a charger. I’ve ordered used phones from best buy 3x now and this is the only one that sucked! Return window closed before 30 days as well which is sketchy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty iPhone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would Apple sell a pre-owned phone with an old Battery?!???AND No Simm Card? And then the retailer-Best Buy in Santa Fe, my only option has to manage the fallout? I'm hugely disappointed. I am wanting a replace phone not just a battery!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, worked perfectly and looked perfect cosmetically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new apple phone Thank you Best Buy for y

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new apple phone Thank you Best Buy for your good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything that i expected. My son is happy with it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom for her birthday it arrived on time and works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks!!!!! The speaker doesn’t even work. No one can hear me when I talk, I can hear them but they can’t hear me. Very upset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and I highly recommend buying. There was no problem with my phone I purchased just wish they came with headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone as an Xmas gift for my son he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a refurbished item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this phone as a gift to my mother-in-law she was happy with it

    I would recommend this to a friend