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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 2.5 out of 5 stars with 11 reviews

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36%
would recommend
to a friend

Customers are saying

Customers are delighted by the features of the Refurbished iPad mini. However, several customers expressed concerns regarding the device's inability to update to the latest iOS software versions, impacting app compatibility and functionality. Some users reported difficulties installing newer iOS updates. This limitation may affect the overall user experience for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this a day after I bought it. It ran super slow and the touch screen did not work very well. It was my first time trying a refurbished electronic. I’m sure it’s hit or miss if you get a good one or not, but mine was certainly a dud for what it cost. Instead purchased a brand new one with 4 times the memory, runs like a dream, and was totally worth the extra $100. I doubt I’ll ever go the refurbished route again sadly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was not able to connect to Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back-up for my mother, unfortunately when I took it to Verizon to connect they were not able to connect it to their network, so I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something for playing music outside and to use as a GPS in the Side by side. Very slow and couldn't even load music app due to out dates hardware

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ios update

    Rated 2 out of 5 stars

    Useless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to use it because it won’t let me do any updates since the latest iOS version it can be is 9.3.6.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ios update

    Rated 2 out of 5 stars

    iPad mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the iPad mini to use for music. I was disappointed that it didn't support the ap that I primarily use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ios update

    Rated 1 out of 5 stars

    No good-could not update iOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with tech support online; they gave up and referred me to store. No success there either. iPad would not update to current iOS. Returned product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ios update

    Rated 1 out of 5 stars

    Refurbished item isn’t the way to start!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I ever order a refurbished Apple item from Best Buy . Couldn’t update further than the iOS 10 software therefore making this purchase the worst ever! I do not recommend even for a starter ipad. Just pay the extra for a new iPad instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace another table that we had on our Verizon account. It was so easy to set up. Had a little trouble linking it to my Verizon account but I took it into the store and they had it taken care of in less than 10 minutes. My Verizon Store nearby couldn't even figure this out. I mainly purchased this for my grandchildren to use and they love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ordered the wrong one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize when I bought this that it was a Verizon Wifi iPad and I had to return it. It looked fine, but wouldn't work for me.

    I would recommend this to a friend
  • Cons mentioned:
    Ios update

    Rated 5 out of 5 stars

    Great price for this iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little iPad for what I use it for. Love to watch movies on the plane and quick searches. Remember can't load ios10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iPad mini was exactly what I expected and has been working perfectly so far! I am very happy with the purchase.

    I would recommend this to a friend
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