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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,281 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good wireless camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, but if you have a lot of traffic that passes by it the battery will not last for 30 days. But the pictures quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Replacement and Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is significantly better than the older model that was in use but ceased working. Internet connectivity was sufficient.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Randomly stops recording and wifi is spotty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a VERY robust 2.4 ghz connection. Once we got that, the connection was stable. The newest issue is that it stopped recording even though the light comes on when motion is detected. I can see the live view but nothing records. We've talked with service and did all they asked and it still has issues unless we check every single day and restart them when we notice its happening again. We will never buy Arlo again and have steered people away. Of course all this happens outside of warranty. Once the rest of the cameras stop working, we're switching to a better brand.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ap2889,

      Thanks for your review, we apologize for any inconvenience this nay have caused. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    2nd Arlo purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Arlo cameras. Easy set up with ease of use. The picture quality and sound quality are perfect for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo wireless camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I expected. Night vision is a plus . I get to keep an eye on my chickens since we have predators.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera it doesn’t require Homebase it also easily to install

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great, we installed on our cabin. Internet in the mountains is pretty bad but still able to get good video. The app is very user friendly and I recommend getting the solar panel, it keeps them charged. Battery life only about three days without solar panel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscriptions???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but I wish it didn't have so many subscriptions necessary for it to be functional. If I knew there were subscriptions, I might not have gotten the product.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outside camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view day and night great battetlife good quality. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality, withstands the elements. Great camera for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras. I have it set out to watch the birds in the back, and get a clear picture every time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best reasonable price great picture great lighting wonderful view

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are really useful for outdoor use age. They have great visuals and only have like a 2 sec delay. Only downside to them, is the WiFi setup. If activity is happening consistently, the battery’s can die pretty fast. But the positive side to that is, you only need to turn them on when your not home or when you go to bed, instead of having them run all day everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these cameras we’ve bought these in the past this is our second purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peak A Boo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear recordings, wide view and ease of using

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy if you live in the cold

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great through the summer -- but these "outdoor cameras" stop working if it gets too far below freezing, which is just "winter" for the northern part of the US. This is apparently a limitation of batteries in general; however this camera does not have any battery bypass, i.e. plugging it in to USB doesn't prevent the problem from happening. My screenshot is of a camera that has a weatherproof USB cable plugged directly into an AC adapter. The USB cable was added because once the temps got below 50 the battery drained super fast.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Derek,

      Thanks for your review. If you're having problems where your camera is not operating properly in cold weather, read this article: https://kb.arlo.com/000051490. For further help, navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dont bother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't start recording until the object is almost of camera so youbonly get a split second of what triggered it. Battery does not last 6 months as described. Very distorted if you try to zoom in at all. Have to buy a separate hub storage if you want local storage so you dont have to purchase a subscription. There are way better options on the market, just do your research.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, app is user friendly, very Good quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Non wireless cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, just wish they last a little longer in battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Arlo camera is state of the art.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. 1080p is very clear and can see every detail of a person or thing. Motion action is very sensitive and can pick up a fly or leaf crossing the camera.

    I would recommend this to a friend