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Customer Ratings & Reviews

Model:
MILANO-BK
SKU:
6180858
Your price for this item is $219.99
The previous price was $249.99

Customer reviews

Rating 4.2 out of 5 stars with 625 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 625 reviews
  • Pros mentioned:
    Comfortable, Design
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair has nice and clean look. Comfortable and soft for the price your paying for it. If never put a chair together would recommend having another person help. Little complicated putting it together. Other than that. Its a good quailty chair with a good quality price

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Decent chair, quality lacking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is fairly comfortable. I am 6'1" and 220 pounds. It has a wide and roomy seat and enough depth for me. I have assembled plenty of chairs and furniture over the years, but the machine screw holes to attach the arms to the back were sloppy, one was stripping thread even mixing screws and backing out to reseat. It has some wobble if attempting to roll, but when gaming I'm not rolling around, so not really an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great for virtual home school chairs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 for my boys (ages 10 & 16) to use as their home school chairs. They love them and both are avid gamers. When COVID-19 is overt &the boys return to school outside of home, they will continue to use their chairs while gaming. #WINNER

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Great overall.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the chair. Bought it in on a sale. It’s comfortable, and though a little stiff, it has thick seat padding. My only gripe is that the back doesn’t recline. The entire chair tilts back though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair feels good and comfortable, the only bad thing is already messing up where u rest your thighs. Good for the price $140 at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good chair, difficult assembly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I'm sitting in the chair right now it's pretty comfy, a little firm, looks great, but putting this thing together was a real pain. Getting the arm rest screws to line up with all four holes while trying to screw the thing together is no easy feat. I definitely would recommend you have a second person to help hold it together while you screw everything in place. Overall good value, but could use some adjustable arm rests.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Office/games..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chair on sale.. love it and I think is pretty good quality!!! Assembly took me about 25 min. Idk why people complains about putting this together.. really easy. pretty happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in perfect condition, in my opinion it is the best gaming chair for those who don't want to spend a lot

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable.. Glad i invested! Well worth the money. I have never owned a nice chair before.

    I would recommend this to a friend
  • Cons mentioned:
    Reclining

    Rated 2 out of 5 stars

    Nice Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair, however its kind of stiff. For me my back is having a really hard time adjusting to the stiffness. I've tried the pillow in all kinds of different positions with no help. The back of the chair also make you sit straight and has a hard hump in the middle, there is no bend or lever to lean back a bit. BB would not accept the chair back because it had been put together already which doesn't make sense to me! It still in perfect shape since I don't sit on it. The chair glides like no other chair I've had. Very cool design.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Trash chair and small

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately opening it the hardware to put the chair together was missing ie: the screws. Took a week just to get a response and replacement from them. The chair is self is fairly small it’s decently comfortable but it’s not very tall in terms of height so the back doesnt go too high and the arm rests are short. Im 6’2” if that puts it into perspective. Also don’t put any weight onto the armrests the padding is straight trash they do form and compress and do nothing and they do not go back to their normal shape even if not in use for a week. I’ve had to tighten the bolts on the arms and the underside multiple times they do not stay tightened the anchors for the bolts a couple of them feel like they’re actually pulling out a bit. If you lean side to side at all you can hear a popping sometimes which sounds like the bolts pop and loosen up even more. Plus the chair is kinda hard to put together even for me who is good at this kind of stuff. would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly nice chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly nice chair, while it is more than likely easier to build with two sets of hands, I was able to complete it alone. I purchase on sale for $158 but I truly don’t feel as if the quality is worth the standard $300 price tag. I’ve only had it a few days now and it seems like it will hold up but at the same token, I only weigh 160 lbs. The chair is rather large and wide so depending on where you are considering placing it, plan accordingly! Over all, I would recommend at a discounted price, the shipping was rather quick, the packaging reveals the item, and ensure to purchase the floor mat if you plan to use on hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Very comfortable chair also looks really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair very comfortable looks good very easy to put it together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fallen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his gaming chair. I sit in it and feel like I’m going to fall down which he actually did. Only because the wheel got caught on the tile grout. Lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking but the foam is cheap and loses shape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE...Looks great and was easy enough put together BUT and this is a BIG BUT... the foam they use in this chair is no good just after 1 week of use it is permanently dented. First the foam is firm and hard then over time it loses is shape my right armrest is now permanently dented where my elbow rests and its not just a little dent it is flat in that spot and its not like I was leaning on it with all my weight. My son's cheaper Staples Gaming chair uses a much better foam that does not lose its shape. They should be using a memory foam in these chairs for the price they are charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is ergonomically comfortable and great design. However, the price is high for its quality. Stitching underneath the chair is barely reaching the minimum requirement to be in the $200s range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Amazing product and Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to build,very comfortable and it came with a small pillow for back or neck support. For its suprise im very suprised at the quality of cushion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Arozzi Gaming Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Comfy! I can sit in it ALL Day! Even my wife said that she wants one as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY SAVE YOUR MONEY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible craftsmanship on this chair, the time it took me and my wife to put it together was almost 4 HOURS. Between the missing pieces, incorrect instruction manual, and screws not screwing in it was almost imposible to put this chair together. I absolutely do not recommend it. It’s not even that comfortable, the backrest is stiff and the pillow it comes with for lumbar support isn’t even in the right spot once you connect it, it’s supposed to be for your lower back but it goes all the way up to the middle of your spine. Would give it 0 stars if i could.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For my son

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far he likes it and seems to be nice chair but honestly it hasn't even been a week yet so only time will tell

    I would recommend this to a friend