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Customer Ratings & Reviews

Your price for this item is $580.99
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The comparable value price is $829.99

Customer reviews

Rating 4.4 out of 5 stars with 765 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 2-in-1 15.6" Touch-Screen Laptop, such as its touch screen capabilities, fast performance, and reasonable price. Many users appreciate the laptop's storage capacity, 2-in-1 functionality, lightweight design, and long battery life. On the downside, some customers have expressed concerns about the boot time and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-765 of 765 reviews
  • Rated 1 out of 5 stars

    I have computers four years older that work faster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every computer I've ever owned has been an Asus. I love Asus computers. However this one is the biggest dud ever. I've already had to take it to the shop twice and I've only owned it since May. The speakers don't work, it's slower than molasse loading, battery life is horrible. It's a faulty computer. I wouldn't recommend it to anyone who uses their computer for business because it's so unreliable and you never know when something might break.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Piece of Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is an absolute piece of garbage. I spent 6 hours downloading software updates. Thereafter the system was incredibly slow. I have had to restart 4 times today already...it is going back today. STAY AWAY FROM ASUS. As a further note, on my last ASUS the Solid State hard drive crapped out after 6 months. Upon its return, I will have to restore everything....alas STAY AWAY FROM ASUS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    battery problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is 1 month old, already got batter problem, battery won't charge and when plugged in, it keeps giving me the message "plugged in but not charging". too bad it's over 15 days, i can no longer return it. Sh*tty return policy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer I have ever purchased. Tried to return it, but Best Buy will not take it back, so I have a long term relationship with the Geek Squad. Buy it if you like spending your free time getting it services.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow and just a nightmare from day one. I bought one for myself and one for my daughter and we both hate it. !!!!

    No, I would not recommend this to a friend