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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,052 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Fast startup time, nice fit in lap, good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a high school student and seems to be exactly what was needed for class. Starts fast, runs smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hanging little bit but it is quite good later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hanging little bit but it is quite good later,i suugest uyou to buy this whoever needs more RAM this product is quite good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Home Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with this laptop. It has great speed and for the price is it a great purchase. More than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ASUS - Q504UA 2-in-1 Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 for price. Startup speed a little slow for its specs but great for everyday surfing and basic office tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop with touchscreen function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a deal of the day/student deal so I was very happy with the price of this laptop! I was in the market for a 15.6'' screen with touch screen function. I love that this has a backlit keyboard for use at night as well as a fingerprint reader which works with ease. The only time it doesn't function as it should is if there is anything coating the finger. This laptop is very fast and sometimes I hate the touch screen function however I think using a stylus may improve a users experience! This is a solid laptop and doesn't have disk drive but I rarely use that to begin with but I do have a portable disk drive when I do need to use that feature. This is a speedy well crafted laptop and I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast, light weight, I love the light up keyboard. Bought this a two weeks before it went on sale, called Best Buy when I found out and was given $150 back to match the sale price. I love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is user friendly with great features including application downloads typically available on any smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it to do. I don't do a lot of gaming or anything so I can't review that side. But works good

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighted keyboard. My previous computer was an Asus and really liked it. So far this one hasn't disappointed me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lap top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top for the price and the geek squad transferred the data from the old one. The process was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    This laptop works well for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old ASUS and it works well for what we need. we really like the touch screen feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time is the charm so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter saved her money to find a laptop that met the needs of her music studio. This easily met those requirements. During the downloading of tons of the software files for the music applications, the first one locked up. We immediately took it back and were given a replacement. Geek Squad diagnosed it to be a faulty fan. Great job to Best Buy for standing behind their products. Got the second one home and had no problems downloading the necessary files. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop at the recommendation of the sales associate. So glad I did as the performance has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 3 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to use do not like photo storage and system slow after update

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2:1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2:1 capability. I run a smal business from home so the portability of a tablet to show my customers their design on the fly is perfect while still having the ease of a laptop when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and beautiful looking!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a very sleek design and look really great!! Lot of power to handle any project or gaming software.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch screen, plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with a bit more rugged hinge setup than my last couple laptops. Touch screen functionality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Photo Editingq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old desktop was damaged in moving had great photo editing program, need new computer saw this did little research had exactly what I wanted for what I use it for, great price fantastic response

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good choice for a new college freshman.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has a pretty fast processor and quite a bit of hard drive space. I wanted this machine to last through college for my granddaughter. Everything that I've read indicates that it will.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does all I need and a lot more. Keyboard is smooth and responds well. Processor works flawlessly.

    I would recommend this to a friend
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