Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,052 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter to use for school. She absolutely loves it! It's keyboard is well placed and the sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop & Great Tablet in one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop features a HUGE tablet function and a touchscreen! Didn't think I'd really use those features, but I do! A bit disappointed that it is a longer rectangular shape than what I hoped instead of a bit more in height to fit into my case that my other 15.6" laptop did. (Hard drive died on my new acer and BB exchanged it for this model). A bit slow starting up, but not too bad. Backlight on keys could stay on longer without timing off, but that isn't too bad either. Overall it is a good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems easy to use so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and seems like a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Light Weight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the light weight and thus easy portability of the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I was not familiar with it or the brand name. I have always had hp or dell but this is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following the salesman recommendation we choose the PC so far no complaints been reliable and faster than any other we have had

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    nice computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus computer is a great computer. It meets my needs...Ok

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a very nice computer. Hope it stays that way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an all around great laptop. It does everything I need for school and has enough storage for anything you could need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Father's Day Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for my dad. It's easy to use for a beginner yet has enough bells & whistles for experienced users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new laptop. the ease of use and how long i can use it before need to charge is great.I would recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Easy to use, 2-1 screen is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thai laptop is fast and easy to learn the programming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    asus laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a gift for the wife. she is very pleased with its style and weight. she is also very impressed with its operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    laptop was great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top replaced an old Apple one for my daughter. It was faster and more efficient than her old one or her desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues! I would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best new thing ive gotten myself. when you realize all the features and speed... u will realize how productive this can be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an A+ laptop from everyone I've talk to and what I've read. I can't wait to use it. When I was looking at it in the store, a customer that I didn't know was within ear shot of me talking to the sales person about the Asus laptop and and commented that it was a great laptop. What I love about Best Buy is that they don't work off of commission so I know that they don't recommend something just to get a bigger commission. I take all of my business there because they are trustworthy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for someone going to school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use features, bought for my younger brother, he uses it for gaming and watching movies, really likes it.

    I would recommend this to a friend
Sponsored