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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,052 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I travel a lot I have purchased two ASUS computers. This allows me to leave one at home so I don't have to fly with one every trip. It has the memory and speed that I was looking for. I'm VERY pleased with these computers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Best puchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to bestbuy I had some features that I was looking for in a laptop but I knew for what my price range was I was going to have to sacrifice one or some of them. But then I found this laptop and I couldn't be any happier with it. Light up keyboard with number pad and fold-able touch screen. Plus it's a really fast computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing Price for such a powerhouse laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying several laptops in the past few years, I have found the laptop that will take me into the future. This laptop runs as good as any $1500.00 laptop you will find in store...Light up keys and touch screen is amazing, speed is also in the same class of the high dollar units sold out there......thank you very much Asus and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for the school age children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems...performs great...completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This computer is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There wasn't a single thing I found wrong with this computer! It was stylish, thin, fast and light. It has coolong features like finger print scanner and retinal scanner which ensured only you were going to have access. I would highly recommend this computer for anyone from the FB warrior to the business professional.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for the price I bought it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer when it was the deal of the day for $600. I went to my local store and ordered it since they didn't have it in stock, but when it shipped to my home, it was the wrong laptop! Once I finally got the right computer, I decided on a few things after a couple of months of having it. It looks great, the touch screen is very nice, along with the 360 ability. However, and this may just be my wifi, the computer runs rather slow for the specs it has on it. This problem may just be a problem with my wifi though, and it may work perfectly fine elsewhere, I have not needed to take it outside of my home yet to test it however. Overall, it's a great laptop, but I would not spend full price on this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our teenage son. He uses it for school and he loves it. This is an excellent laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Asus makes reliable laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for less than a month, but so far so good. This is my first computer with Windows 10, so I'm still getting use to that and turning off all the "helpful" extras that were turned on (i.e. Cortana). Asus also had a lot of extra apps on here that were "free" but which were only free for a trial period. I removed most of those too. But that's just my personal preference. It was easy to turn on and start using without doing any of those things, if you are comfortable with them. My previous laptop was also an Asus and even though its almost 7 years old, it hasn't died yet. I just thought I should get a new computer before it did. So I think Asus makes pretty reliable computers.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter heading to college. No problems so far. In retrospect might have bought a smaller or thinner laptop since this one is a little bulky but on the other hand the screen is larger and it has good speaker output which seems to not be the case in some of the smaller laptops. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just absolutely right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. Everything I needed. Full HD, 3 USB ports, HDMI output. No optical disk - but I'm happy with the plug in drive. Lots of memory for my photo processing tasks and enough storage for a few years of my photo hobby's hi-res pics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel with a sleek look. It runs rather quickly and keeps up with my work load. I love that it can be used for hours without getting hot. I have noticed that the battery lasts about 4-5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent 2in1 device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine's performance is excellent. Though it does not have a graphics card with dedicated memory, the 12 GB of Ram makeup for it. Browser pages load quickly and smoothly. Microsoft Office applications also load quickly and smoothly. The 12 GB of RAM made me decide to upgrade my other laptop's RAM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavier laptop than I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience we have had with Asus, we thought was going to be great and we were looking forward to using this laptop. However, it was a little heavier than we wanted and we ended up returning it. We will look for another Asus model that is a bit lighter and better for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Easy to start and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no technician but I do know what I like. This was easy to set up and start using. I am addicted to the touch screen, which is a much bigger deal than I thought to get my work done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a laptop in quite some time, and I must say I am impressed with the Asus. Easy set up...the Geek Squad did all the installation of programs and the initial setup. Needed a laptop for school and so far I am liking this one! Touch screen is easy and Windows 10 is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally bought this laptop for my daughter for college and liked it so much I went and bought another one for my wife. You can't beat the price. I waited until Best Buy had a $150 off sale and got this for $650. Computer is very fast and the screen is fantastic. Great value here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Got it as a gift for my dad and he has been loving it. Plenty of memory space, and so easy to use even for people like my dad who are not good with technology

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Returned First One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our daughter for college. We had to to return it because it would not hold the internet connection. We brought the second one home and it would not load the programs that come with it. It got stuck in a "Just a Moment" loop. We called tech support and were able to reset it. It finally loaded after about an hour. There is an issue with Bluetooth affecting the wifi connection, but that's a minor inconvenience. Now that it's up and running, it's a great computer. Very sturdy, nice to type on, crystal clear graphics, and very fast. In spite of having to return the first one, I would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second laptop with an i5 chip. I've always purchased Sony or HP laptops, and was a little hesitant about the ASUS laptop. But the system is faster lighter and quieter than my older Sony i5, The screen is really sharp. So far it's been a great system for my business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great value for the specs. Fun to have the flexibility to flip the screen, a bonus perk is I can hide the keyboard when my toddler is watching a movie. Only issue I have is when the laptop is in the tablet mode it isn't a easy to use, needs some more work.

    I would recommend this to a friend
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