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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Q524UQ 2-in-1 laptop's touchscreen, performance, ease of use, and ample RAM and storage. Many appreciate its lightweight design and good value for the price, while some users point out weaknesses in the hard drive's speed and the lack of an Ethernet port. A few also reported issues with the hinge durability and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 589 reviews
  • Rated 4 out of 5 stars

    Nice laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far and like the processing speed etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a laptop computer for the kids school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice higher end laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features for the price Quality built product...

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Would Not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first two weeks, the hard drive failed. Best Buy sent the laptop out to have the hardrive replaced. I get it back, and all of a sudden it has a new problem...the screen keeps flickering. I go back to Best Buy and the guy uninstalls and reinstalls the touch screen software...still, the screen flickers. Now I have to go back to Best Buy AGAIN to see what happens next. Purchased about 6 weeks ago and I've barely been able to use it because of the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop for video and photo editing on the go. I'm really happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $599. Fot that price it's a steal. Has everything that anyone would ask for. Battery life is average. The screen has glare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been 5 stars if it had a blu ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ASUS desktop & needed a laptop for work. I was looking a t Surface & few others but went with ASUS & very happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi purpose computer and I love that it has an ssd drive. That is the way to go for speed and not yet available at this price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for this computer over the hp with about the same specs because was bigger discount. But computer is slow and sometimes freezes and shouldnt with the size of processor and ram. The hp was a lot faster. I am not at all happy with this asus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good works better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years depending on (no, making use of) magnetic tape, then "floppy discs", CDs and DVDs, functioning without them is difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lot of help finding the right laptop as it was ten years since buying one my new one is great wish it came with a manual

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Product - Service Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the laptop but had serious problem less than a month out of the box requiring me to be without the device for two weeks (had to send to service center for new motherboard). No problems sense but always worried about failures now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really great product and a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my purchase. I started out looking at another product and came across a sale on the Asus. I'm so glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for editing vids/website stuffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been amazing for me when creating and editing vids for YouTube as well as doing website building for my church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenager's Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome the only laptop/tablet I had to buy. This should get him through Sr Year n 4 years of college!! The next one is on him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop 2 in 1. Perfect for everyday computing and for travel since it can turn into a tablet as well. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find info quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to find information quickly. Like the response time. Getting used to Windows 10 after many, many years of Windows 7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has all positive things to say about this computer. She is a budiness/marketing major and has everything she needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For everything that it's equipped with, it's the best bang for your buck. It even comes with a mini speaker! Love my laptop

    I would recommend this to a friend
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