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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 589 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers commend the Q524UQ 2-in-1 laptop's touchscreen, performance, ease of use, and ample RAM and storage. Many appreciate its lightweight design and good value for the price, while some users point out weaknesses in the hard drive's speed and the lack of an Ethernet port. A few also reported issues with the hinge durability and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 589 reviews
  • Rated 5 out of 5 stars

    Great laptop - really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for a college student to use for school work. It is light with a big screen and is super fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's not what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lap thinking that it will works with my program ( revit, autocad, and sketchup) but the true is that it doesn't, it get frozen with sketchup. And also get frustrated when I was installing autocad because the system wasn't running the program, I spend tree days trying to install all the program from the oficial site. So for me it was really spensive and not works for what o need it. I was thinking to exchange it for another lap but the time of exchange is past due, si I have to keep it. I think Best Buy has to exchange the exchange police because when you buy a new computer is not easy to run it and see if it works for your needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Long battery life. Great picture. Has never run slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new computer because mine stopped working. I love this new laptop. It does everything that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has been working great.Great Laptop.!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop.!!! Everything has been working great. I am enjoying working on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 Laptop to do work on and show presentations on. Very good processor, amount of memory, and video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BEAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing for gaming for anyone thats asking! Played csgo and paladins both games ran smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming laptop, at a bargain price. Great service with no issues. Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, this is a great laptop/tablet. Connected to my printer with ease, my HP always dropped connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer it was a good value the size was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer with all the best features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a desk top or portable computer and can be an awesome presentation tool to use as a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these Laptops for DJing purposes and I couldn't be happier!!!! Love me some ASUS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great note book for just about anything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for school and she uses it for searching, projects, and some gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great College Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a really good deal on this laptop and it works great. Looking forward to using it at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck, Great screen great storage space great processor great computer all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new computer and all of the help I received when making my decision and transition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter. She's starting college & she needed a pc. This was perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful works ad it suppose to be, like a computer, so far my kid didn't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased ASUS laptop after the ASUS that I had died as someone spilled a drink over my keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this purchase. It was easy to set-up and Geek Squad was extremely helpful.

    I would recommend this to a friend