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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 589 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers commend the Q524UQ 2-in-1 laptop's touchscreen, performance, ease of use, and ample RAM and storage. Many appreciate its lightweight design and good value for the price, while some users point out weaknesses in the hard drive's speed and the lack of an Ethernet port. A few also reported issues with the hinge durability and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 589 reviews
  • Rated 5 out of 5 stars

    Great computer!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for a student and has all the right specs to use beyond the classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent, affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus makes a great laptop with a great processor, this is an excellent brand at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS never lets me down. Great laptop and image quality. Does exactly what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the sale price is was 600 dollars off. Couldn't beat that computer at that price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new Asus, but because of all the bloatware and slow internet speeds (for some weird reason), I am regretting not spending the extra bucks and going with an Apple..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by both a Geek Squad member and a salesman. Turned out to be good advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson wss great and gave good information so we had the facts before purchasing.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet port

    Rated 2 out of 5 stars

    Very unpredictable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is very slow at times. The USB ports are intermittent and there is no cat5 port. I will say with Dell from now on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing choice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I be before without it? Loooove this Laptop! Much more than what I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, the lay and operation of it is simple to use, connect and go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 1st year of college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had so many features great for college papers. Many features for righting papers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never buy an Asus product ever again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this laptop for college in July 2017. By end of January 2018, he was having hardware issues. Sent the laptop to Asus for repair TWICE and they still didn’t fix the problem. They have offered to replace it wth another laptop - it’s been 2 weeks and they have no update as to when the replacement laptop will be sent out. They don’t even offer an extended warranty on the replacement laptop so if he has any issues with what they give him, he’s stuck with it. If they stood by their products, they would offer it, but they don’t. Their customer service is awful. You might as well talk to the wall. The wall cares more about you than Asus does. Will never buy or recommend them EVER! Has been two months of h*ll and it continues in April with no end in sight. My son will finish the spring semester before he has a laptop back from them. Sad way to run a business. They couldn’t make it more clear that the customer means nothing to them. And by the way, this is a $1,000 laptop. Not a cheap purchase for a college student and they continue to do nothing to expedite the process. They just don’t care. Worst customer service experience I’ve ever had in my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of memory but few programs on it. My Go PRO App just spins most of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my grandson for college. It is everything we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it..great price for this laptop...now he can take it with him anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this item because it does exactly what was expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a lot of flexibility. The whole family enjoys the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with this purchase. This is a great laptop. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than my last purchases which prompted repairs every month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth buying and good product .... I'll recommend my friends to buy

    I would recommend this to a friend