Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- |
- SKU:
- 6452913
Customer reviews
Rating 4.4 out of 5 stars with 1739 reviews
(1,739 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Should have been the perfect laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really hoping for this laptop to be the one because it had all of the right stuff listed. It was a good deal at $200 off its usual price and that got you a 1tb PCIe SSD and a mobile Ryzen 9, which I thought was super unlikely to find in other machines for that price. I also loved that it came in a portable body that wasn't very heavy but could still handle gaming with a respectable RTX 3060 but then I noticed some things that got very annoying. First for the good: 1. It's a great size and weight for portability 2. The keyboard is actually very nice to use and has a good responsive feeling throughout its use 3. There are a decent amount of ports and I especially loved that one of the usb-c ports took up to 60 watt charging so I didn't have to use the included brick charger if I wasn't gaming 4. It is ridiculously uncommon to find gaming laptops (or even laptops in general) with upward firing speakers but this actually came with a decent pair of 2 up firing and the rest bottom facing, which actually made streaming shows and movies enjoyable without having to wear headphones 5. The battery life was very decent for a gaming laptop. It would get me estimations of around 7 hours of use thanks to some of the included software optimizations through Asus' armory crate. After being unplugged, the laptop would automatically drop down to 60hz and would disable the dedicated gpu very easily. 6. And finally, the screen was very nice to use, it's only 1080p for this model but that's totally good for a 14" screen. Also 144hz was great and it got to an "ok" brightness level. Now for the bad things that couldn't be ignored: 1. OMG...THE FINGERPRINT READER IS ABSOLUTE GARBAGE!!! I want to clarify that I had a model before and then swapped it out because of this issue but it still gives me the same HORRIBLE results. The reader only works like 1 out of 10 times and I am usually just left with it telling me to either try with a different finger or that my sensor may be dirty and needs to be cleaned. It has no problem at all registering my prints in the first place and even when I try to register the same print more than once, it's smart enough to detect that and say that I can't do a single print more than once but trying to use the fingerprint reader to unlock the device is so obnoxiously frustrating. FYI my fingers aren't dirty or chipped or anything like that, they work perfectly find on my MacBook fingerprint reader 99.99% of the time. I am not over reacting when I say this reader is absolute junk. 2. Like I said before, this has a decent selection of ports but why do some companies think it's ok to put the only usb-a ports on the right side? A majority of people are right handed and having the usb plug for my mouse and headset stick out the right side, getting in the way of moving my mouse was so annoying that I just plugged in a usb-c dongle on the left to get them out of the way 3. This thing needs to be updated an insulting amount of times when you first get it. Other than the usual windows updater, there is also the MyAsus app and the Armory Crate app that are used to update certain drivers like the fingerprint reader, motherboard bios, wifi card, etc. With the Armory Crate app, you need to update that software itself before you can get the updates for the essential drivers to certain components and features but for some reason it would make me update it, restart the computer, and then tell me that there is still a newer version to update to and restart again until you actually reached the latest version. This wasn't optional because the Armory Crate app is what controlled turning down the refresh rate and disabling the 3060 when the machine wasn't plugged in, in order to save battery. The MyAsus app also has an update section but it would say that the update failed and to try again and again until it randomly decided to work (this was for updating the BIOS). 4. While I did say the speakers were great, this is only after enabling the dynamic profile in the included dolby atmos app, otherwise they would sound very soft and quiet, with very little detail. There was also an issue where the speakers would go out of sync with what was playing on things like Netflix and Hulu by a full 2 seconds and the only way to fix was by reloading the page (this happened on Chrome and Firefox). I think that finally getting all the software and drivers updated through their included apps fixed that issue cause I don't see it come up recently. 5. Closing the lid doesn't put the laptop to sleep right away. Even after all the updates, if I was watching a show and had to step away, I would pause it and then close the laptop to put it to sleep but then even when it was closed, I would here the show I was watching start playing again through the speakers and it took around 30 seconds of it being closed for it to stop. 6. No webcam. I guess they just did it to cut costs because there is plenty of space in the top bezel. Shouldn't be acceptable nowadays to not have a webcam, even just a low quality one. 7. The main game I play on the go is Valorant and I was surprised that this wasn't able to always reach the max refresh rate on most maps when all the settings were turned to low. It would stay in the area of 100-120 fps but it struggled to reach 144fps for a not very graphically intensive game. 8. I saw a few others complain about this but occasionally it does not detect any wifi networks. It doesn't happen often but occasionally I will boot it up and it'll say that no wifi networks are available until I restart the machine. In conclusion, I really wanted this to be the perfect laptop for me because it didn't have to just be good for gaming but I've seen that Asus has some SERIOUS quality control concerns with some of their ROG laptops. If you do pick one up, I recommend that you be very picky and test everything because you shouldn't have to settle for defects or low quality parts. If it doesn't meet your satisfaction, maybe swap it out and try again but seeing as I already did that, I am just giving up on this model and hoping they do better.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Very powerful compact laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop that can serve as a desktop equivalent using a docking station or a 34" widescreen like I am. it can serve in both modes given the powerful Ryzen 9 processor and Nvidia 30 series graphics. This is a very powerful laptop that can easily drive two monitors in hi-def. Only downside is no network port that is easily solved with a docking station or a USB-c network adapter.
I would recommend this to a friend Rated 5 out of 5 stars
Good, small, portable, high performer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been out to the test. Works great. Love playing call of duty on it
I would recommend this to a friendRated 5 out of 5 stars
Gaming console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality , smaller than others pc.. very light…. Great for gaming!!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Smaller laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, smaller laptop, I played Metro Exodus and the game runs perfect
I would recommend this to a friend - Pros mentioned:Graphics, Performance
Rated 5 out of 5 stars
Best gaming computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer & graphics. Does the programming I need, and the gaming I want.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Performance, Screen quality and overall amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can it run. Call of duty: yes easy with great graphics and zero differeance in game play from my 3k desktop seriously surprised. fortnite with ease and pretty much any other game i have tried it kills. :) very happy. cons. unit runs warm. i purchased a laptop cooler as i game a lot.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Fantastic Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, fast, really compact, nice screen, amazing performance
I would recommend this to a friend Rated 5 out of 5 stars
Working well
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this copmuter so much. It is one if best computer and working well.
I would recommend this to a friendRated 5 out of 5 stars
Mind blowing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop. Got a nice deal from Best Buy. It’s been a year working flawless
I would recommend this to a friend- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Fast. Excellent battery. Perfect for both gaming and school.
I would recommend this to a friend - Pros mentioned:Graphics, Performance
Rated 5 out of 5 stars
Great Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing design and performance. I highly recommend this laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Great when discounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It good laptop for sure. Come in a small form factor and it is somewhat light at around 4lb ish. But some design choice is just not great.. Like the two back exhaust pipe that blast hot air at the screen for example, im not a fan. Also, at stock settings, this thing can get super unbearable hot when you run multiple software on it, my recommend is look at youtube for some tweaking solution, for a little less heat( if you using this for school that is a must). No matter what you do It will still get really hot, at the top where power button is, and center of the keyboard when gaming though, but when you run game in window mode it slightly goes away. -the recent AMD chips are good, but usually they put out more heat than intel chip,And eat more power as well( that just my personal experience with AMD). I prefer intel, but there isn't much on intel team this year. - bought mine used, as long as there nothing wrong i don't mind. Right now what bother most is the heat on this, during just normal daily uses. Boot up time "eh" as well.
I would recommend this to a friendRated 5 out of 5 stars
Beast
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop once you buy this you don't need another one for like 10+ years
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great on the go gaming laptop, small and portable. fast enough for my mmo
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Best Laptop I’ve owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good laptop for both school and gaming. I am able to play pc games and wrote essays. It has a decent battery life but in battery saver mode it can last you a good while. The only minor issue I have with it is that it can get somewhat hot when playing higher-demanding games but that can easily be countered with a cooling pad. Overall, a fantastic laptop.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Could not be happier.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this computer for video editing. I could not be happier with my purchase. I have 2 27 inch monitors, as well as a 50 inch display set up on it and the computer performs better than I hoped. I strongly recommend this computer if you are a gamer or work with programs that are graphic intents.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 4 out of 5 stars
Read!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, that held up great with high-end triple-a games at 60+ Fps. (It dies fast) when not on a charger when you play games. and can get a little noisy. but it has handled the roughest of CAD and other high-end programs very well.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best laptop I’ve ever owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! More than keeps up with my gaming buddies’ desktops. The only thing I don’t like is that the keyboard gets uncomfortably warm at times, but after doing some research, it’s normal and nothing to really worry about. I’ve had the laptop for over a year now and it still runs and games like a champ.
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
Perfect for Art and Gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been a year since I bought this laptop. I can definitely say that this is one of the best computer that I own. I bought it originally because I read that it was 100% SRGB calibrated. The color is very accurate and run Photoshop and Lightroom better than my previous mac computer. Now I get to create art and game all in this one laptop.
I would recommend this to a friend










