Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- |
- SKU:
- 6452913
Customer reviews
Rating 4.4 out of 5 stars with 1739 reviews
(1,739 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Good laptop..got unlucky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beast of a laptop! The specs are unparalleled. I had an issue with the product I got..I had ordered an openbox-certified but the charger that came didn't work! I liked the performance of the product but I guess I had issues with the other aspects of the order
I would recommend this to a friend Rated 4 out of 5 stars
Solid laptop for power and portability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can get pretty hot, but that's not surprising for something so compact and powerful. Overall a solid purchase, but if you don't need the portability, it may be worth a look at the 15" models as they often have better heat management from their greater size.
I would recommend this to a friendRated 4 out of 5 stars
Good laptop, convenient mic button, brief WiFi oop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi briefly stopped working after about a year of use. We plugged in a WiFi adapter for the night so we could finish what we needed to and when we unplugged it in the morning the laptops WiFi was working again. There is a microphone button that mutes and unmutes you on the keyboard which is super convenient. It runs everything we’ve tried to run on it. It’s been a year and a half since we bought it and it’s having trouble charging suddenly. It’s definitely an issue with the charger and finding a replacement for this model is difficult. Outside of the brief WiFi issue and the difficulty finding a replacement charger it’s been an excellent laptop that I definitely would recommend.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Highly Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I cannot rave enough about this laptop!! I am new to gaming and OMG this laptop is better than my fiancé's gaming computer! He loves it! The graphics are great and I use Adobe Create Suit to draw on my Wacom with ease. I really like this laptop and find it to be just perfect! It is a powerhouse!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
A beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a beast of a laptop. I purchased mostly for gaming. I play titles like Rocket League, Diablo 3, Icarus, Ark survival evolved and a number of games on steam. Ive had no issues gaming and daily driving this laptop. I definitely recommend to anyone looking to game on the go.
I would recommend this to a friend - Pros mentioned:GraphicsCons mentioned:Heat
Rated 3 out of 5 stars
Great screen. Runs hot. Nagging little things.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs Fortnite at about 80-90 frames. Runs VERY hot. Has multiple little nagging bios/system issues like the keyboard constantly flashing while in sleep mode. Beautiful screen and graphics.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit runs hot. This is absolutely not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Speed
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter purchased this computer to use in college, She is going into architecture and this computer was recommended to her because of the graphics card and the speed of the computer. It is extremely fast and well worth the money. She is currently using it to play online games and it is awesome.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great value + performance laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems awesome so far. The keyboard has great travel and the trackpad is very nice coming from a Macbook Pro. Ryzen 9 is very responsive. Will update review if possible once I'm able to benchmark some games. Aesthetics are also amazing, although some might not like the hinge that lifts the body.
I would recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop white not my favorite color but below a 1000
I would recommend this to a friend- Pros mentioned:Graphics
Rated 5 out of 5 stars
Sleeker and thinner than I thought!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t look like an ultrabook in the photos, but changed my mind when I received it in person. Stellar graphics, bright screen, awesome typing experience! Ghosting is barely noticeable. Ergolift is a bit annoying when having the laptop on your lap, but that’s the one thing I have to complain about.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Small and mighty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is amazing. Got it on sale and open-box for just over a thousand dollars. Considering the processor (Ryzen 9), graphics card (125w RTX 3060), and the small form factor it feels like a steal. I also love it does t appear too obnoxious like other gaming laptops.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome gaming laptop. Works great with smooth play.
I would recommend this to a friend- Cons mentioned:Keyboard backlight
Rated 3 out of 5 stars
Good laptop that wes let down by the screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were two flaws that I found with this laptop. The keys are white and the keyboard backlight is which means it is extremely difficult to see the letters on the keyboard. The second thing is the screen. Even though it is 144Hz, the response time is extremely slow so the motion clarity is very poor. NBR measured the screen to have a 34.4ms response time. It needs to have a 6.9ms or lower to have a clear motion clarity at 144Hz (1000/144=6.94ms). The screen brightness is also average at 300nits on full brightness.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. Rest assured we will have this information passed on to our team. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:PerformanceCons mentioned:Heat
Rated 3 out of 5 stars
Great Laptop!! Runs Hot When Gaming!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop performance wise, but you’re gaming on this thing…it gets HOT!! When it does get hot, I get severe performance issues. I will be investing in a cooling pad.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit is overheating. This is not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Performance
Rated 5 out of 5 stars
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good computer. It came 2 days early from what it was supposed to which was nice. Overall just from booting it up, installing all my stuff, and playing some games it is already a better computer from what I previously had.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Laptop Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price, mind you it does get WARM on the bottom but seeing as it has the R9 and 3060 on board its a trade off most should be willing to make. Runs games very smoothly and can be kept in check with a chill mat.
I would recommend this to a friend Rated 5 out of 5 stars
Computer thingy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, bought this for school, but upon viewing the specifications of this rig, I decided to try some gaming. Needless to say, I was quite impressed and all the more happy about this purchase. It is quite lightweight as well.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
powerful, but needs screen improvements.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good power. Can do demanding tasks. Run games, Compile code, video editing. Howerver screen is small and gave me eyestrain/migraine. Needs higher resolution. Battery life was far less than advertised.
No, I would not recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Most powerful specs for a 14-incher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the ROG G14 2021 version - beast specs ! Satisfied with purchase. One point to not it does get extremely hot during your session depending on the types of apps that are open, so it will be good to review some tips online regarding heat minimization and boost settings.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Handles multiple art programs without a stutter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, and doesn't run too hot, even when I've got Corel Painter and Aftereffects going at once. Decent battery life too, and the colors are very true even without tweaking. Obviously most people aren't using this for painting, but that's what I'm doing and it works very well.
I would recommend this to a friend










