Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- SKU:
- 6452913
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
My favorite laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. A very thin, powerful, and good looking laptop. Purchased a Asus Flow X13 before this with a 3050ti in it and this laptop performs much better and bigger screen as well. A much better choice.
I would recommend this to a friendSolid performer/value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for a really good price, its hard to beat. Screen is great, cooling is decent. Performance in games is what you would expect. Definitely recommend if it is within your price range.
I would recommend this to a friendGreat option if you need portability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wound up returning. Performance was really impressive for such a small PC, but the 14 inch screen was a little small to game on for me. Other reasons for returning - backlight bleed that was really noticeable on any dark screen and the speakers had a bit of a rattle. Adjusting the Dolby atmos settings helped but didn’t make it go away completely. Definitely take some time to inspect your unit and make sure that you can live with any deficiencies you find.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nuwave, We appreciate you sharing your feedback on this model. I'm sorry that this model did not meet your expectations fully and we appreciate your feedback as this will aid in any improvements that need to be made. Are you able to confirm if the speakers are physically rattling or if the issue occurs at a specific level? You may reach out to us at customerloyalty@asus.com and provide this link as reference. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Nice laptop for work, school and gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little laptop, really useful in all the things I need to do including work, school, with some gaming on the side. Can run hot with some games but I always recommend getting a fan for laptops anyways.
I would recommend this to a friendBest bang for ya $ if looks isn't you're priority
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance wise the laptop is excellent, However, the laptop does have some quality control issues. Laptop fans are obnoxious especially in turbo mode which I find the CPU at max frequency even when I'm doing nothing which means its wasting electricity. So performance mode is pretty decent. I find myself usually on silent mode while I'm running 3 virtual machines at the same time. It is capable of running windows 11. Only Cons the casing of the laptop is cheap. And No camera for zoom.
I would recommend this to a friendGreat Laptop!! Great price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is thrilled with his new laptop! He says that this system is going to be able to get him through several years of computer engineering courses. Great value!
I would recommend this to a friend- Pros mentioned:Speed
Screen issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and compact, really wanted to love it but screen went crazy on me a few times so I returnerd it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mina, I'm sorry to hear about the unfortunate experience you've had with the notebook and that you had to return it. Could you please explain in details the issues you were having with the screen? Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Amazing laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing the screen is a little smaller and it does not have a second m.2 slot but the usbc speed makes up for it. Also you can plug into the rtx3060 so you can run an oculus rift or rift s on it.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the version with the led's behind the screen. I was looking forward to using that feature but no luck. Make sure you research exactly what you are looking for. Bestbuy is great and the laptop is great.
I would recommend this to a friendGreat price and fast shipping!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very competitive price and super fast delivery. I found this model in several places and this price was the best I found and in spite of some parts shortages, I received the unit on time. Very pleased.
I would recommend this to a friendFlowless replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Unfortunately, needed to replace unit due to dead pixel on the screen. No problem in replacing it. However, it is fast and powerful, destroying each task, just like a regular PC, but compact.
I would recommend this to a friendGreat Computer - Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return and exchange 2 times in order to get a laptop that did not have quality control issues. The first one had the lining where "ROG Zephyrus" is labeled on the monitor was peeling off. After I exchanged it, the second laptop had debris on a "new" item and the battery ran extremely hot during idle. The third one is slightly crooked on the display but after going back and fourth, I just decided to not exchange as I needed a laptop for law school
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, it's unfortunate to hear about the multiply issues. If you wish to investigate the screen, free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Great but still some flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer but sometimes the wifi will cut out if you let it sleep and you have to go the extra mile to try and get your wifi back on
I would recommend this to a friendThis is it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a 14" this laptop done an amazing job at cooling (not hot and the fan not loud at all). The AMD Ryzen 9 performance in this litter monsters is crazy. Love the color and clean design
I would recommend this to a friendAmazing power to weight ratio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming power for a device not thicker or heavier than your usual laptop. I wish it had better keycaps; but that is a minor complaint for an otherwise almost complete package.
I would recommend this to a friend- Cons mentioned:Heat, Keyboard backlight
Not so good so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got overheating and shutdown. Also keyboard kinna funny for a 1500 laptop...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the overheating issues you're having with this model. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
ROG Zephryus G14
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and build quality except the cheap feeling palmrest. The screen is ok. But for the sale price of $1200 it's an amazing value.
I would recommend this to a friendNice gaming/school work laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for the price. Has quality parts inside for gaming and school work. My wife’s nephew loves it and uses a lot for gaming.
I would recommend this to a friendvery excellent laptop best of 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good laptop and very snappy. can play any game out so far and without a problem i would def. recommend this laptop if youre traveling or during the gpu shortages right now.
I would recommend this to a frienddecent if not great.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so great. The finger print reader has stopped working entirely after a month, but I didn't buy this beast for that. Everything else works as it should. Fingers crossed though... lol.
I would recommend this to a friend