Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- |
- SKU:
- 6452913
Customer reviews
Rating 4.4 out of 5 stars with 1739 reviews
(1,739 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It's decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its honestly a really great gaming laptop, my only issue with it is that it gets hot SO fast.
I would recommend this to a friend- Pros mentioned:Battery life, Build quality, SpeedCons mentioned:Keyboard backlight
Rated 4 out of 5 stars
Best $ to Value Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for $1350. I used to work on Macbook Air, unfortunately, i5 is in there is quite weak for the things I'm working on, and Power BI is not available for Macs as well. Pros : 1. Crazy fast processor 2. Good screen, I thought it would terrible considering I'm used to retina displays 3. Build quality ( if it passed QC) . Comparing different laptops at the store, the quality here is good Cons: 1. Keyboard is not as good as the one on the MacBook, it's just average. 2. It does not feel solid when comparing to MacBook, better than Lenovos Legion though Overall Build quality 80/100 - not Apple Performance(Considering price) 100/100 - could not find anything better for this price tag ($1350) Comfort (portability, speakers, battery, etc) - 90/100 -battery great, weight is low, the screen is good, typing not the best but decent, speakers are ok. Verdict - for 1350$ is the best thing you can get. QC - is a big issue with this laptop check it carefully.
I would recommend this to a friend Rated 1 out of 5 stars
Garbage... never buying ASUS again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop around April 2021. And not long after that, I began having issues with it. There were a few instances where, at any given moment, the screen would go black and the keyboard would start lighting in a strobe pattern, which is a normal thing when charging, but not in that case, at normal usage, and while the screen went pitch black. But a hard reset would resolve this issue. However, the thing that annoyed me and worried me the most, was that the laptop would never go to sleep when I closed the lid, and this in turn caused that, whilst unkown to me, the laptop would continue working inside my case, and in turn, inside that case which went inside my backpack. This caused it to heat up tremendously, so that when I took it out of the backpack, it would have become really hot, and hot to the point where it would be uncomfortable to hold it. This problem, became worse with the fact that the laptop, by itself, would simply overheat at any given moment, even while using it for trivial tasks such as when using a word editor. Note that I have never used this computer for gaming, as that was not my primary reason for purchasing it (althought it is marketed as a gaming laptop), and this something that seems very questionable in my opinion when in reality my laptop always worked hard to complete even simple and trivial tasks as I had mentioned. I filed a claim with ASUS and sent it through the Geek Squad to ASUS, since it was still under the manufacturer's warranty. ASUS diagnosed the issue and ended up changing the motherboard. After appartently fixing it they eventually sent it back to me. They took however, if I remember correctly, around a month to return it to me. Period around which I did not have a computer for school, and that in turn, caused its own set of problems. But even then, with the motherboard changed, the laptop diagnosed, checked and updated by ASUS themselves, I still have the same issues as I did before. The laptop overheats for no aparent reason and in turn it runs the fans to the max setting when doing trivial tasks such as browsing the internet. I mean like, really? A 1.5k computer struggles to do that? When even a chromebook could perform the same tasks without gasping for air and overheating to the point where I could almost fry an egg on it. In short, to say that this laptop has been a dissapointment and a headache is an understatement. It is in fact, one of the worst purchases of my life, if not THE worst. And, as it is now outside of warranty, I can't do much with ASUS (not that they really helped, I mean the tried I guess, but it's not their fault that they just can't build quality products) so I am left with one option really, and that is to replace it, as I definitely do not want to have to deal with such digital garbage any longer. This is why I will never buy an ASUS computer ever again. As far as their other products? Well, I hope I won't ever need something from a manufacturer that charges so much for something that not only doesn't work as good as something a quarter of its price, but is in fact worthy of the hall of digital shame. I will in fact, not only NOT recommend this product or brand to others, but I will try to steer them away from it.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Rated 1 out of 5 stars
Do not fall for the high specs!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start with mentioning that I use this laptop as a secondary computer after my work laptop for internet browsing and storing family photos with extremely occasional gaming on Windows XBOX app. But even with limited use, this laptop has gone through multiple issues. So far I have reset the wifi driver, bluetooth driver and had to factory reset the laptop for no reason. The laptop constantly overheats for no reason. I would be only browsing, Youtube, checking emails and the fan will be spinning loudly at full speed as if I am playing Call of Duty on full high settings. Do not fall for the high specification of this laptop. This machine highly unreliable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cubex,
We're sorry to hear about the unfortunate experience you had with your unit's WIFI and overheating issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Have you tried updating your Bios? Please see the steps from the FAQ below that should help in resolving your issue.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107002130-0111) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Overheating (Fan) issue of ASUS laptop - https://www.asus.com/support/FAQ/1015064#:~:text=Overheat%20of%20laptop%20usually%20results,to%20perform%20at%20its%20best.
Rated 4 out of 5 stars
Good for the money with some drawbacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop but the fans are loud and the awsd keys get hot when playing games.
I would recommend this to a friendRated 5 out of 5 stars
Well rounded gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. My son loves it because not only is it a gaming computer, but it does everything he needs for school.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop with Great Specs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this new model since last year so I am very happy to have the laptop now and i think it is a great laptop.
I would recommend this to a friendRated 5 out of 5 stars
Great Gaming Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. I purchased one with an open box for a discounted price. It’s band new. I will buy from here again.
I would recommend this to a friendRated 5 out of 5 stars
Great gamer pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop!! My son has nothing but good things to say about his 1st ever gaming pc. Handles any game he plays on it.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price. I would say this is for how much it is the best thing you can get in terms of price to performance
I would recommend this to a friendRated 4 out of 5 stars
Good, but a little loud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance for such a thin machine. A little loud, but expected from a gaming laptop.
I would recommend this to a friendRated 5 out of 5 stars
Amazing! Ryzen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, just what I needed for work and school + some gaming here and there One of the best laptops in the market for that price
I would recommend this to a friendRated 4 out of 5 stars
Rog zephrous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, runs well. Battery life could be better, but other than that no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Dang good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a 14 inch monitor and don’t want to upgrade and don’t need a lan port there is no better laptop at this price range.
I would recommend this to a friendRated 5 out of 5 stars
beautiful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for gaming, fans get a little hot but it’s not unbearable. definitely good for someone starting out on pc gaming
I would recommend this to a friendRated 5 out of 5 stars
G14
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. I use it for gaming, work, and general use. Always happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Wow of a laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much power in such a small form factor. I bought it for my little brother and he’s loved it for school and gaming!
I would recommend this to a friendRated 4 out of 5 stars
ghosting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but has some ghosting issues on screen. recommend using an external display.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. First gaming laptop I have bought and extremely satisfied. Should hold up very well to the test of timr
I would recommend this to a friendRated 5 out of 5 stars
Beautiful laptop with the Ryzen Speed!! AMD Ryzen!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my high school nephew. He is using everyday bring this to school and love the speed!
I would recommend this to a friend










