Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- SKU:
- 6452913
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Ghosting Is Horrendous on FHD, Less So on QHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful ghosting on this panel. Using the UFO test, there were about 8-9 afterimages on the screen even when at 60hz. Switched to the QHD model thanks to a sale, and that only had maybe 3 afterimages even at 120hz. If ghosting hurts your eyes, you're used to a fast monitor, or you plan to play fast-paced games with lots of things happening at once, STAY AWAY. Also, lesser issue but still not great: it came with a 3-hour battery life out of the box, as did the QHD model. Thanks to some nice threads on r/ZephyrusG14, it's up to 10+ hours with full brightness doing light browsing and youtube. Just something to keep in mind.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm sorry to hear that the screen is ghosting. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. If you have technical concerns with your replacement, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Horrible experience with this laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop stopped working a couple days after the warranty passed. It just gets stuck in a restart cycle and sometimes will load the BIOS. It gets really hot during this pattern. I tried all the tricks on the internet and even tried doing a reset of windows and nothing seemed to work. All it kept doing is telling me to contact ASUS support. I called the support number and they told me since it's out of warranty there is nothing they can do. I will never in my life buy an ASUS product again, and wouldn't recommend it to anyone. What a waste of money for a laptop that worked just over a year.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Northwoods87,
It's unfortunate to hear that the unit is stuck in a restart cycle. This is not the kind of experience we want any of our customers to have. Are you getting an error code at boot up or hearing a beeping sound? Please refer to the FAQ below, as for repair, we do offer excellent out-of-warranty options. To explain further, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1014276/
Simply awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop for gaming. You can feel the quality of the parts and especially the screen.
I would recommend this to a friendBest Gaming portable Computer!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best decision I made by buying this computer
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my 8yr old son. I am very happy with it so far but it’s only been a few weeks.
I would recommend this to a friendGreat Computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this computer, he uses it for gaming and has no complaints whatsoever.
I would recommend this to a friendGraduation Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a graduation present for my high school grad and he is THRILLED! Couldn't be happier!
I would recommend this to a friendROG Zephyrus 14"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop for a decent price. Battery Life:decent Speed: TOP Game: TOP Display:Good
I would recommend this to a friendBeast of a laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st Gaming laptop and have to say I love it! Clocking 169fps. Amazing for a laptop of this size.
I would recommend this to a friendRed Alert
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my new computer. No I can play my games and not strain my eyes playing on my phone
I would recommend this to a friendBirthday present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a present for my son came faster and look like good quality
I would recommend this to a friendASUS gaming laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Purchased for computer science major so used for school as well as gaming
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop as described. Very easy to set up and use. Does everything I need it to do at this time.
I would recommend this to a friendAsus gaming computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for your amateur gamer and home office computer. Great delivery service as well!
I would recommend this to a friend- Cons mentioned:Heat
Nothing but issus
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer Burned out already. within a month there was major heating issues even with a cooling pad. I contacted Best buy and Asus several times to fix. both companies where pointing fingers at each other and refused to take responsibility. I have like 5 contacts with support about the PC throttling and it becomes un touchable. the CPU sits at 95C and the GPU at 86-87C all the time. With the way i have it setup It should not be running this hot and contently throttle everything i play and continue crashing. I assume the Thermal Paste was not applied properly but neither company will assist with this. I didnt pay 1500 to do this myself.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. Can you please provide us with your case number so we can have our team look into this issue? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Zephyrus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this computer. It is very powerful and it runs everything I throw at it.
I would recommend this to a friendGreat Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and specs, the Wifi drops frecuently.
I would recommend this to a friendAmazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best-looking gaming laptops I've seen. It works great and I've had no issues!
I would recommend this to a friendGood PC for school and gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a good college PC and gaming computer. Fast startup
I would recommend this to a friendGreat gaming laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loved this. He was looking for a new gaming laptop and this meets his needs.
I would recommend this to a friend