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Customer reviews

Rating 4.4 out of 5 stars with 1739 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,739 reviews
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ghosting Is Horrendous on FHD, Less So on QHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful ghosting on this panel. Using the UFO test, there were about 8-9 afterimages on the screen even when at 60hz. Switched to the QHD model thanks to a sale, and that only had maybe 3 afterimages even at 120hz. If ghosting hurts your eyes, you're used to a fast monitor, or you plan to play fast-paced games with lots of things happening at once, STAY AWAY. Also, lesser issue but still not great: it came with a 3-hour battery life out of the box, as did the QHD model. Thanks to some nice threads on r/ZephyrusG14, it's up to 10+ hours with full brightness doing light browsing and youtube. Just something to keep in mind.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,


      Thank you so much for the feedback, I'm sorry to hear that the screen is ghosting. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. If you have technical concerns with your replacement, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Mobile, powerful, and great IO. A simply astonishing evolution in gaming thin and lights.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    G14 great but comes with a lot of issues.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a powerful laptop, during the inital charge it showed that the laptop would last for 9 hours but after the intial charge, the battery only lasts for 4 hours. Also, seeing some clarity issues with the screen at random times. I don't know what's wrong with the laptop, but at random times, the screen just pixelates fully, showing yellow, orange and blue pixels all over the screen. The drop in battery life after one charge, is just straight up awful. I liked the overall performance of the laptop, but the issues such as battery life and screen quality is making this buy quite awful. It seems that certain iterations of this laptop is good and other iterations are bad (like the one I have gotten right now). It feels like a coin toss when buying the laptop, and hoping that you get a good one.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Abhi, we're sorry to hear that you're experiencing issues with the screen, could you confirm an estimation or a percentage that the unit is falling to and the duration. Please email us at "customerloyalty@asus.com" with a copy of this link as reference and we will explore every possible avenue to address the issue the best way we can. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Simply awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for gaming. You can feel the quality of the parts and especially the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this computer, he uses it for gaming and has no complaints whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Zephyrus 14"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for a decent price. Battery Life:decent Speed: TOP Game: TOP Display:Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8yr old son. I am very happy with it so far but it’s only been a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Gaming laptop and have to say I love it! Clocking 169fps. Amazing for a laptop of this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a graduation present for my high school grad and he is THRILLED! Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Alert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new computer. No I can play my games and not strain my eyes playing on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Purchased for computer science major so used for school as well as gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a present for my son came faster and look like good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop as described. Very easy to set up and use. Does everything I need it to do at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for your amateur gamer and home office computer. Great delivery service as well!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Nothing but issus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer Burned out already. within a month there was major heating issues even with a cooling pad. I contacted Best buy and Asus several times to fix. both companies where pointing fingers at each other and refused to take responsibility. I have like 5 contacts with support about the PC throttling and it becomes un touchable. the CPU sits at 95C and the GPU at 86-87C all the time. With the way i have it setup It should not be running this hot and contently throttle everything i play and continue crashing. I assume the Thermal Paste was not applied properly but neither company will assist with this. I didnt pay 1500 to do this myself.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you're having with this model. Can you please provide us with your case number so we can have our team look into this issue? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and specs, the Wifi drops frecuently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zephyrus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this computer. It is very powerful and it runs everything I throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best-looking gaming laptops I've seen. It works great and I've had no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved this. He was looking for a new gaming laptop and this meets his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    The best PC laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically the best high performance laptop. It's barely bigger than a standard laptop, while beating other gaming laptops in build quality and portability. You can get all day battery life in eco mode for note taking or web browsing. I really love the keyboard, and the trackpad is really good but has some room for improvement, the MacBook Pro has a better trackpad.

    I would recommend this to a friend