Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- SKU:
- 6452913
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service and the quality of everything would recommend it to everyone to shop best buy
I would recommend this to a friendLove this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome piece of hardware, woukd highly recommend
I would recommend this to a friendAwesome gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop plus gamepass is amazing. The high refresh rate screen is icing on the cake.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sometimes it freezes but it could be the application
I would recommend this to a friendGreat laptop for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop has yet to Hiccup on anything I've played. No throttling. Keyboard is fantastic.
I would recommend this to a friendWorth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good laptop I haven’t had issues with it so far
I would recommend this to a friendAwesome small laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and reliable, screen is great and plays everything that I throw at it.
I would recommend this to a friendAwesome laptop with some QC problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for work and some gaming on the side, i decided to try out one of bestbuys' geek squad certified open box units, and initially i was very impressed. The computer looks and feels very nice, but i immediately noticed the speakers were making a popping noise whenever any sort of deep sound was being played through them. I decided i could live with it until i noticed the laptop would crash/freeze only after i shutdown whatever game i was running, i never had a problem in game which was very strange to me. I tried updating to the latest drivers and version of windows 10, but the problem persisted. i had to take it back and i ordered the g15 with the 3070 brand new. Hopefully i have better luck or else ill be buying a different brand of laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Martinvalencia602,
We certainly understand your disappointment and the inconvenience this may have caused you.
All ASUS products undergo intensive quality control testing and inspections, the speaker and stability issues you are experiencing with the laptop are random. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Excellent laptop for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all my expectations for gaming world great as a mobile station for all my VR titles
I would recommend this to a friendOpen box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, great looking, running laptop. Great costumer service.
I would recommend this to a friend- Cons mentioned:Heat
Worst pc purchase of my life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the worst pc purchase I have ever made in my entire life. This laptop worked completely fine for the first two weeks I had it. Then one day it just absolutely stops performing well. Extremely coincidentally on the EXACT same day it became no longer returnable. It overheats at the most basic of tasks and runs a solid 2 frames every other 5 seconds in any game I play. I would not recommend this to literally anyone for literally any reason whatsoever. My first computer I bought in 2015 for 500 dollars ran games better than this does. Extremely unhappy to be stuck with this glorified paper weight.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John,
We do understand your disappointment and the inconvenience this may have caused if you started experiencing stability or performance issue with the laptop.
To resolve the issue, please keep Windows and device drivers updated in order to maintain optimum system stability and performance. If thiese steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Also, while accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance.
If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop with amazing feature and got it for best price from best buy!!
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is faster than the other. the unique has not camera but it is so good
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was packaged well and very easy to set up. Looks good and works as advertised
I would recommend this to a friendBest laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Working very fast. Excelent laptop
I would recommend this to a friendBest Buy Version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated well. Speedy. Display okay. Sound needs external speakers.
I would recommend this to a friendASUS laptop highest quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Most affordable product for the features included in the product.
I would recommend this to a friendOne of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for gaming and homework and the display is phenomenal.
I would recommend this to a friendAsus gaming laptop 14" RTX 3060
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. And it's good to use a cooling pad with fans at the right places
I would recommend this to a friendBest laptop ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is excellent, it is actually faster than my gaming pc
I would recommend this to a friend