Customer Ratings & Reviews
- Model:
- GA401QM-211.ZG14
- SKU:
- 6452913
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the ROG Zephyrus 14" Gaming Laptop's performance, graphics capabilities, and long battery life. Many appreciate its compact size, portability, and lightweight design, making it ideal for those on the go. However, some users note that the device can get warm and produce noticeable fan noise during use. The lack of a webcam and some concerns about the keyboard backlight are also mentioned.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price. The only issue CPU heats high temp.
I would recommend this to a friendOne of the best purchases!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price, fast delivery, good customer service one of the best pages for shopping
I would recommend this to a friendGreat product. Bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has been great but it came with a failing/defective power adapter. Best Buy’s call center customer service did little to rectify the situation. Very disappointed in Best Buy customer service but great laptop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jimmy,
Please allow us to apologize for the inconvenience you have experience with your Power adapter. We do value our customers and take negative customer service experience very seriously. We would recommend to have the adapter sent in to our service center.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107002091-0048) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Asus ROG zephyrus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gaming laptop, performs incredibly well. 10/10 would recommend
I would recommend this to a friendNothing more except network problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice-looking gaming laptop. My two friends have these two ASUS laptops. Both of them have the same problem of network disconnections when using like about a year. Had to buy an accessory to fix it.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is awesome very responsive and never lacks
I would recommend this to a friendDope laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing is great. Worker there recommeded it. Best gaming laptop i've bought.
I would recommend this to a friendSmall package, big performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of power in a 14" laptop form factor. Clean, minimal aesthetic without RGB.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as expected. Runs hard games perfectly on the best settings.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped proor laptop for this. Meets all expectations my son had. Love it.
I would recommend this to a friendBest of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEYOND excited for my new hamming computer! it’s amazzzzzizziing!!!!
I would recommend this to a friendVery mid but functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an alright gaming laptop. When mine arrived it didn't have the wifi adapter driver properly installed. It also has pretty bad battery life. Less than three hours of Lego Indiana Jones left it at 50%
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear John,
Thank you so much for the feedback, sorry to hear that it didn't come with the wireless driver installed and the battery life is poor. This is not the kind of experience we want our customers to have. You can attempt these steps below. For further troubleshooting, feel free to contact me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1043914/
Silent when you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great feel and how it opens let's it have airflow so it can stay silent.
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Its fast and easy to use. Great specs battery lasts pretty well.
I would recommend this to a friendASUS Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves her new computer. It works well for college and for gaming.
I would recommend this to a friendUpdated laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent - The complete makeup of all the components work perfectly in sync!
I would recommend this to a friendPerfect Laptop for a Gaming Expereince
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month with the laptop. Purely I bought this for a gaming experience.
I would recommend this to a friendWorth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome, worth it, just buy it man, a new world is inside this laptop
I would recommend this to a friendGreat laptop for school and gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the student. easy to use for scholl and gaming.
I would recommend this to a friendGaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. I would recommend it to anyone! Great for gaming!
I would recommend this to a friend