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Customer Ratings & Reviews

AT&T - 1070 4-Line Expandable Corded Small Business Telephone - Black/Silver-Angle_Standard

Customer rating

Rating 3.9 out of 5 stars with 27 reviews

81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 2 out of 5 stars

    Terrible Speakerphone

    Posted
    KDT1

    We liked all the features on this phone and how nice it looks on our desks. So, we bought four of them for our office. Right away we had a problem with one of the phones because the phone jack was loose and would disconnect calls. (We replaced that phone right away.) Next we noticed that when you use the handset and need to raise your voice, you instantly get distortion. You hear a vibration in your ear of your own voice. Then when we started using the speakerphone, everyone on the other end complained they couldn't hear us talk. You have to talk directly at the microphone within a few inches and still people on the other end can't hear you clearly. Your voice comes out garbled and broken up.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    gfong
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking forward to receiving my new phone. But when I received it and hooked it up the handset would not work. I tried a different handset on the phone and it worked great. The only problem was the switched handset would not work out because it would not sit in the cradle properly since it was not the right size for the phone. I was truly disappointed so when I called customer service they instructed me to write "Exchange" on the invoice and send the phone back and I would promptly be sent a new one. I followed the instructions and received a email about 2 weeks later stating that they would refund my money. When I called to inquire about the phone and whether or not they would be sending a new one they said that I would have to reorder the phone. So now I have to reorder the phone even though I was instructed to write exchange on the return invoice and was suppose to get a new phone sent to me. I am truly frustrated and am not sure I will even order this phone from Best Buy

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Multi-line for a single line system

    Posted
    SusanLovesart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm using this multi-line phone with a single line set up in my home. I actually only got it for the size of the digital readout and I need to keep a land line hooked up in case of power failure in our area. When the power goes out, the cordless phones do also. It stores all the incoming #'s in the call history which could be good, but you have to press a button several times to get a red light to go out after every incoming call. A bit of a hassle at first, but you get used to it. For the money, it was a good deal, but a bit of overkill when all I really wanted was a larger digital readout. It's OK overall.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    pain in the butt

    Posted
    anotherhuman
    • My Best Buy® MemberMember

    bought the phone to replace the old phones. and there was nothing mentioned about needing extra stuff. btw the stupid adapter that's needed is common but so old its not offered by att ( used supplied part number on att.com). should be as easy as plug it it, apply the power source and your new phone will ring, it isn't. which is why it yield one star. DOES NOT WORK OUT OF THE BOX! ADDITIONAL MONEY WILL NEED TO BE SPENT!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Rather expensive, not user friendly

    Posted
    Vlazlo
    • Verified PurchaserVerified Purchase

    The buttons on the speed dial are too easy to press. I unintentionally hit the 911 button twice in setting up the speed dia directory l, and the police came each time. The speed dial directory does not absorb ink, so the names are faint. Display window is lit all the time and is annoying at night on my night able. I would prefer that the widow light up only for a few seconds when call comes in. Incoming call number does not stay on long enough. I prefer my old ATT Model 732, which wore out.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    No promised service

    Posted
    doctordent
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    bought the at&t 1070 from best buy since they said they have support for 30 days to answer any questions. So far I've been hung up on twice, and other phone reps say they don't know what I'm talking about. I actually went to the store, who told me to call the same useless 800 number. At least with Indian support, you can talk to someone- DON'T BUY IF YOU FEEL YOU MAY NEED SUPPORT OR A COMPANY WHO BACKS UP THEIR CLAIMS----

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    We are happy with these phones.

    Posted
    Robert
    • Verified PurchaserVerified Purchase

    We bought five of these phones for our small office. A T & T representatives installed them for us. They meet all our needs. One problem we have experienced is that the time displayed on the screen and associated with the call history changes for no known reason.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent overall phone

    Posted
    brianbrechtl
    • My Best Buy® Elite Plus MemberElite Plus Member

    This phone is a decent overall phone. The speakerphone is decent, the call quality is very good, and i like the backlit LED display. The only thing I don't like is if you place someone on hold and they hang up, it doesn't release the call.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent for business

    Posted
    NGHS01

    I've a hotel business in TX,USA . So that communication is important for my business.And I am a daily customer of best buy.One day,i see this phone and bought some of this for my hotels.Now, I am seeing my decision was right and it's working superbly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for home office use!

    Posted
    AustinLee
    • My Best Buy Premier Silver MemberElite Plus Member

    I conduct the majority of my business in my home based office. I needed a phone with excellent speaker use as well as programmable buttons to access numbers quickly. I have so far found this phone to make my business calls more efficient!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surprisely good phone

    Posted
    FuddyDuddy
    • My Best Buy® MemberMember

    For the price, a very good system. Will replace other phones in the office with this. Am replacing a Merlin system, and wanted to try one phone out before replacing all of the phones. Looks like we will be getting all new phones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good telephone for the money.

    Posted
    SeyMar
    • Verified PurchaserVerified Purchase

    I wanted a corded phone with an Intercom, Caller-ID/Call-Waiting, and at least 16 One-Button dialing assignments - this phone allows for 32 One-Button assignments. Although I only plan to use two Intercom extensions - this phone allows for 16 extensions.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meets expectations

    Posted
    Boise12345

    We bought this phone to use as a replacement. It is not 100% compatible with our current, older phone system. Seems to work well by itself but transfers dont do well and we cant seem to remedy the problem.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Purchase!

    Posted
    Popper929

    Love this phone! It's unbelievably easy to use, the clarity. both for us and for the caller on the other end is superb! This is a great phone for the little bit of money they ask for it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone.

    Posted
    DBTC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would recommend this phone for a small business start-up, anywhere from 5-15 person office. Do not get the AT&T 1040 because it does not have caller ID. 1070 is the way to go!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT PHONE SYSTEM FOR SMALL BUSINESS

    Posted
    MISST
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    GREAT PHONE SYSTEM FOR A SMALL BUSINESS, THE LARGE BUTTONS AND EASY TO READ DISPLAY ARE NICE FEATURES. WE ARE STILL FAIRLY NEW TO USING IT SO WE HAVE NOT USED ALL OF THE FEATURES YET.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    At&t has always been a good phone company.

    Posted
    DmitriySac
    • Verified PurchaserVerified Purchase

    I've bought this phone primarily for business use. The conference and forwarding features are good. If you are looking for a pleasing device on your desk, then the AT&T 1070 is for you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice keyless system

    Posted
    Teleman1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice small business system, easy to add more phones. Sounds and looks good. It comes in black or black, really not a problem though, still looks good on your desk. No real drawbacks, it's great system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Phone for remote locations

    Posted
    Phil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Hard to find a decent non-voip phone for remote work and sales sites. the featured this system has does the trick

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great small office telephone

    Posted
    AppraisalOffice
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought six of these telephones. - 2 for one office and 4 for a 2nd office. They are working well & we are very happy with our purchase!

    I would recommend this to a friend