Presidents’ Day SaleEnds 2/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the AT CRL30102 DECT 6.0 Cordless Expansion Handset Only for its easy setup process, clear sound quality, and large number display. Customers appreciate the convenience of the talking caller ID feature. However, some customers have experienced compatibility issues with their existing AT&T base systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AT&T CRL30102 DECT 6.0

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expansion headset works great as for as sound goes. However, it doesn't synch all of the features with my existing DECT set. For instance, on the caller ID feature; you can only see the last received call; if you try and review the call list, it will display the last call only and the display reflects feature not available if one tries to scroll through the call list.

    I would recommend this to a friend
  • Cons mentioned:
    Compatible

    Rated 4 out of 5 stars

    Not combinable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this. Best Buy sold me the wrong model. Was not compatible with the base and other 4 handset's I had purchased. Best Buy does not carry the correct matchable handset. So I had to order it directly through AT&T. They were very helpfully.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display, Easy setup

    Rated 5 out of 5 stars

    Easy to connect to base unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my expansion handset and found it extremely easy to connect to the base unit. It has the great display and nice large numbers just as the base unit does. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously bought the phone/answering machine and 2 handsets that go with this and were so happy with them that we wanted more handsets. Great phone! Clear sound, with multiple choices for volume and sound quality. And one of the best features is that we can listen to and/or delete answering messages from any of the handsets in any room. All info, such as directory list, is automatically entered on all phones at once. What a time saver!

    I would recommend this to a friend
  • Pros mentioned:
    Caller id
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Announces caller id, lights on handset when getting a call, and announces numbers when making a call. One of my handsets volume is broken. Volume UP and can barely hear who's calling. everything else works:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient handset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having an extra handset. I no longer have to run to another part of the house to answer the base phone. I found the handset easy to program. Just insert the battery and set it in the home base, and in a minute it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    added #3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just plug in and ready t0 use. an addl phone for my use.

    I would recommend this to a friend
  • Cons mentioned:
    Compatible

    Rated 4 out of 5 stars

    Expansion handsets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple of expansion handsets to go with replacement of existing landline phone system. The phones are compatible with the AT&T base system, but the base system phones do not fit in the charging stands of the expansion phones. Minor annoyance, but why not make them compatible?

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Large numbers

    Rated 5 out of 5 stars

    Wonderful landline phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big numbers on the phone. Its just super easy to use and lights up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatible

    Rated 3 out of 5 stars

    Had to return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this product. I did not read closely enough and it was not compatible with the base unit that I purchased. It would not sync with the base handsets model that I had purchased. The quality seemed great

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Cordless Handset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add this handset to the existing cordless system. Only took a couple of minutes. Sound is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    My mother loves it! Easy set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and features for the money. Easy to set up as an Internet phone. Bought extra handsets for every room in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy addition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this expansion phone on the same day I purchased the base unit with answering machine. Setup and pairing were simple. Perfect phone system for my senior mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to existing phone system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father bought himself the original handset and base, so for Father's Day we ordered him this matching unit for his system to give him a second handset to keep in is kitchen/breakfast area. Paired up great & works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Additional AT&T phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added two of the expansion handsets to our AT&T cordless phone system. Very easy to add these phones. Just followed the instructions that came with the phones and it all worked correctly immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, picked up contacts, settings from the original phone. Extremely easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like AT&T phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is what attracted me to this phone. It has proven to stand up to the high quality of At&t that I am used to. The functionality of the phone is easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom who is blind. It talks the numbers pushed so she knows who she is dialing. Also has talking caller ID.

    I would recommend this to a friend
  • Cons mentioned:
    Delayed shipping

    Rated 5 out of 5 stars

    Great Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wished that I would have bought this extra handset at the same time I purchased the primary phone. I had to go back, pay more and wait for the secondary handset to reach me. The only complaint I have about the set as a whole is that it was advertised to show caller ID when you were on another line. As it turns out, you must have the same type of telephone system for this to happen. My landline (copper) does not seem to interact with incoming calls.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it a lot, easy to use, good volume, easy to set up ,Like the voice announcement

    I would recommend this to a friend