Customer Ratings & Reviews

Thankful we can get in home service for any product we have purchased from Best Buy.

The two young gentlemen were very professional & fast with the hook up. Took time to answer all of our questions & made sure we were happy with the results.

The geek squad installers we're right on time very professional and the install was done in no time at all

Aaron did a great job at installing our receiver, Sonos system, .... Timely, efficient and knowledgeable. Great representative for Best Buy.

We are very satisfied with the installation of our new Sony by John Gaul of the Qeek Squad. He did a wonderful job, Patient, kind, thorough, helpful and very professional. Job well done.

The geek squad agents were awesome definitely would recommend the two I had they were amazing

Worked with existing system and new components, took extra time to make sure things worked together. Even came back to make sure remote worked with all the components.

The Geek Squad did a great job connecting our sound bar. All works well.

Agents that set up all my devices were very professional and explained everything they were doing

Basically the sound bar that wasn’t working was exactly the sound bar that they brought back to my house so now I have another bad sound bar that was exactly like the sound bar I had. The gentleman told me to go back to the store and ask for a better sound bar which of course would cost me more money my problem with that is in the store the TV has a different color is more rich it’s perfect the same TV that I’ve got in my house which is wash out and the sound bar that they sold me in the store I could hear people talk perfectly but the sound bar I have here that they brought back which was the same thing I can not hear them speak. I am not entirely sure what I’m going to do about the situation but I’m getting real sick and tired of it I can tell you that much right now. I can take my business elsewhere because what they’re doing is a bait and switch. Which is illegal. I don’t know if I’m going to pursue this situation or not because I’ve got other things going on but I might have to call the Better Business Bureau I work for the state of Wisconsin Department of financial institutions for years and this happens all the time when we would investigate stores like this and do this.

Soundbar setup with piece of mind knowing it was done right

Guys were professional installers and very knowledgeable. Explained aspects of audio technology which was very useful to my future purchases with Best Buy!

This installation was super quick and they even took the shipping box with them.

You can really trust the Geek Squad to do a great job connecting your sound bar.

Agents were very knowledgeable and professional and completed task in quick time

Good geek squad service, as always. With TotalTech, I feel totally protected.

Very professional polite. Geek squad is the best thing that can happen.

The geek squad mounted my TV and hooked up all my cables for my receiver. And they did a very neat and efficient job.

Totally pleased with Geek Squad installation of sound bar. He was very knowledgeable and professional. Thanks Best Buy.

seems like I did this already, but Levi and Gibson were great and did in very little time.