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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Solved problem after 3 tries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers we're right on time very professional and the install was done in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to Chris Tech Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High 5 to Chris from CRST Home Solutions for the install of sound bar and Sony tv!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only this tech with his expertise and caring personality could truly help me in this foreign tech. world. All in all the interest in his work payed off for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient young man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient young man. He adjusted cables between new receiver, PS4 and cable box(infinity) and three external speakers. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was excellent. We will definitely ask for him again on subsequent purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juwann and partner did great job, professional! Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting speakers and Sub woofers to complete my so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job ! Efficient and went a little above and beyond. Excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was very helpful in helping us choose a monitor. It had to be ordered and shipped to us and it arrived on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of all of the product I bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and very professional . And very knowledgeable about the products. Overall it was a great experience . His name was Grant Garrean . He and his friend were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was GREAT, I'm glad they came out to hook my sound bar up, everything is working prefect, thanks guys....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by young man that did the job! Very nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Re-programming didn't take long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents added an RF system to the Universal remote capability to assist with a challenging installation issue. Remote now works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts for the sound bar were already in place. All they did was plug it in .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and were professional mounting the sound bar to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an install, sound package plus mounting and moving a previous TV. The guys were polite courteous. They didn't leave any mess and were speedy about it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent,took time to explain everything .Steve Reedy is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the work. They answered all my questions with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation if the sound bar was good. Had problems with the television initially. Problem was taken care of within. 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    patsyrduke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached new sound bar to tv very quickly, then asked if I had questions. Very satisfied with them.

    I would recommend this to a friend
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