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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 7,923 reviews
  • Rated 4 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install done by geek squads Good instaydone by geek squads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and always on-time; So friendly and explaining all the options for better visibility about the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did great work. I would highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew exactly what to do. He did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. He was very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional they installed and explained the nuisances of the tv and how to get the most out of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the team sent to my home to help with our setup between our TV's and their accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the techs and the service they provided.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound bar slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good when it works but takes 5 or more seconds to boot and then sometimes it doesn't boot up at all. I have to turn off TV and start over. And then adjust volume to get it to connect with TV. Geek squad couldn't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and headphone recalibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is excellent! He explains everything on a level we can understand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, knowledgeable and efficient Went way above my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    guys did good but forgot to plug the phone line in

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone line did not get reconnected to dish box. Took me a while to figure it out. We use this feature for caller ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    workers, deslivery experience were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed all tv, cabinets like I wanted to. Makes me please and I had great satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one before. Makes such a difference when listening to dialogue and the background sounds are noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the TTS and this is great as everything in covered plus you get a 20% discount on extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will always use when needed. Personnel were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks set up the soundbar and subwoofer and showed us how everything works, very knowledgeable and well mannered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful service providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, competent, and patient. Helped us solve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system working great now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job of getting our sound system to work with new AirTV player, Netflix and Sling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up some of my Sonos system. They did a great job and spent time educating me on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kamyn knew exactly what to do and was effecient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't ask for a better person to install my system knew the ins ands of outs of my product.

    I would recommend this to a friend
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