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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad corrects problem with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad corrected the problem I was having with my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. Very knowledgeable of my product. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful beautiful sound bar installed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar installed professionally by geek squad....tested and configured with new tv set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was professional, mounted tv, changed cables, kept area clean, and made recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made it very simple to connect all my stereo equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar with Geek Squad is terrific, he's knowledgeable and very patient. I would recommend him to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is great! From in store help to delivery and setup. Even calling Geek to help on computer at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt, professional, informative and very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service person was very knowledgeable and efficient in his work. I highly recommend him and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new home setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup my new home with 2 new TV's and added a new receiver to my existing surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome group of installers..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with great results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up a basic install of a Bose 700 soundbar system. This saved me hours of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did a great job Great customer service. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had the TV and sound bar set up and working in no time. Both TV and sound bar are working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely service professional All devices work well without problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and willing to explain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my subwoofer with the tv was clean, quick, knowledgeable and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech people were professional. The arrived on time and understood what I wanted done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add-on set-up was really helpful. It can be difficult setting up an external sound system for a lay person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I could have done this without your very efficient at home help. Delighted with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sound bar. It was easily installed by Geek Squad.

    I would recommend this to a friend
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