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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,928 reviews
  • Rated 5 out of 5 stars

    Agent was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly, efficient, and thorough! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying listening to TV thru our new sound bar Had not experienced it before, Glad we decide to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a excellent job and also fixed COMCAST CABLES mess hooked up to the TV and Surround Systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was punctual and did quality work. Confirmed that everything was working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly installed a new sound system and TV ears- great job-will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came out and fixed sound problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a fantastic job of answering questions and fixing my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our sound system quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our Bose sound system to our TV/Entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees installed everything and it was quickly. I will use them again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job in hooking up the sound bar to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and awesome for multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES TO ALL OF IT AND STILL NO PROBLEMS WILL CONTACT IN THE FUTURE IF I NEED ANYTHING ELSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job. The best of the best!!!! I could not have asked a better service. It was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and cleaned up after themselves. Everything was working great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedicated to doing a professional job. listened to our concerns and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and complete install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and knowledgeable. Setup tv, receivers, as well Sonos beam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of surroud sound for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were excellent and spent significant time installing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome and did a wonderful job getting this set up and answering any questions!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it clean. Works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning to use 3 remotes properly!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad taught us how to get to Amazom Prime quickly and how to use the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very professional and knowledgeable

    I would recommend this to a friend
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