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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew arrived on time, hung my tv’s quickly and cleaned up any mess that was made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pro type service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted every item. fast reliable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my sound bar and explained use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even over the phone problem fixed. Instore associates very help made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed an ongoing problem with my Bose 700 sound ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledge of the problem and how to fix it. No more problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They figured out how to get my older devices to work with the system. Teamwork with out her geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sound bar was tied into the large flat screen TV. The technician showed us how to sync the timing of words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our sound system quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our Bose sound system to our TV/Entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are simply excellent. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wore shoe condoms, very professional. Use geek squad for all my installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedicated to doing a professional job. listened to our concerns and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional work extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job they were quick on their feet to solve any mounting issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome, as always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always comes through. great job updating my laptop. works smoother now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned up after them self

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted Tv to my wall. Did a good job. Was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, courteous and cared about making sure the job was completed to my satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, friendly,knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have a team to set up your new TV and sound bar. They even tied cables in back to clean up look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great no issues. Havent had any problems. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of surroud sound for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were excellent and spent significant time installing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up tv and hiding wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knew exactly what they were doing, arrived on time. What else can you ask for?

    I would recommend this to a friend
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