Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 7,928 reviews
  • Rated 5 out of 5 stars

    Love my Samsung sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself, key is to contact Samsung who will assist you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fortunate to have such a professional, polite and knowledgeable service technican.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great no issues. Havent had any problems. Will buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my sound bar quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't leave the owners manual that was in the box. I had to look up on line and spend hours printing info about the issues I had to solve. Situated the sound bar with my DVD player on top where it obscured part of the sound and caused me to unknowingly reset some of he features of the sound bar when I used or moved the DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were on time, friendly, pleasant and professional. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing our TVs and sound bar system. Everything works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my life easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already submitted my admiration to Chris who put all together.thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their installment was great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an fantastic job setting up my surround sound without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tuner and t.v. sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, and polite. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service and calling in advance and follow-up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, calling in advance, and again afterwards for follow-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members provided excellent and timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service performed; the Geek Tech was knowledgeable, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real professional service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really happy with the Geek Squad. Real professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They are the best at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SUPPORT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie was super. He had the entire sound system set up very quickly. Nice to have it done by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK add on sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK add the sound bar in just a few minutes. No problems. Good work. Well worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my reciever as I wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and cleaned up all the wires behind my cabinet. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my system to the WiFi quickl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and explain to use how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach was great!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach mounted our 65 inch tv without any problem. His expertise was outstanding.

    I would recommend this to a friend
Sponsored