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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 7,923 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had geek squad to do this as there were some complication that would have been difficult to figure ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Great job with my service. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tuner and t.v. sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, and polite. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar by Sony is not providing as much volume as others I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was the very best. John and Josh were knowledgeable about the product. Extremely polite and GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES TO ALL OF IT AND STILL NO PROBLEMS WILL CONTACT IN THE FUTURE IF I NEED ANYTHING ELSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Why break the bank otherwise?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took approximately 10 minutes to set up my Bose 500 Soundbar to my new 65” Sony Bravia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning to use 3 remotes properly!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad taught us how to get to Amazom Prime quickly and how to use the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio system problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, fixed the issue quickly and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and complete install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and knowledgeable. Setup tv, receivers, as well Sonos beam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful. Good total tech package on sale. Only $50 per install after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a Receiver and a couple DVD players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recommended a receiver and DVD players which we got all. They have worked out great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really happy with the Geek Squad. Real professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did wall mount TV’s and setup all my equipment and syncing my stuff did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were on time, friendly, pleasant and professional. Thanks so much!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't leave the owners manual that was in the box. I had to look up on line and spend hours printing info about the issues I had to solve. Situated the sound bar with my DVD player on top where it obscured part of the sound and caused me to unknowingly reset some of he features of the sound bar when I used or moved the DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a excellent job and also fixed COMCAST CABLES mess hooked up to the TV and Surround Systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the same guy every time; he is great and this Best Buy Service is pretty neat. Reasonable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already submitted my admiration to Chris who put all together.thanks

    I would recommend this to a friend
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