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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job on reinstalling the sound settings on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install but helpful with what I needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tech who knew e!electronics and made various components all work as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional! Excellent installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional! Very peasant ! Explained everything I needed to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could have done this ourselves but why? Geek Squad takes the gueout of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TECH arrived on time and was very helpful and explained very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!! Very knowledgeable! Very respectful and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job and was very polite. Did a very clean and professional job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barnett home entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much on the job training. But they’re willing to learn good guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek squad did not disappoint. They were on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks who came to install my stuff were very helpful and performed admirably. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald was kind in returning back for the second time to complete job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Was able to hook the cable, PS4, Mac mini, and other components to the new Samsung 75”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the audio setup would be complicated, but Geek Squad did a great job. It works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Professional and friendly. Worth the expense to have it delivered and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar works fabulously and was very carefully set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable well trained team to set up our equipment in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical knowledge of the installer helped me get the most out of my new audio device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived early, got the job done, taught me know to use my receiver and left zero mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sount bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to current sound bar well done. Good job.

    I would recommend this to a friend
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