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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 7,928 reviews
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed quickly. Everything explained in a way you could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, glad the agents did a great job in setting up our basic audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake came and hooked me up. He knew where and how to wire the sound bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic srviuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad knows there stuff great service truly by the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my phonograph to work with my new Receive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick hook up and instructed mme in the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional workmanship. So glad they did the installation instead of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great with TV but forgot to hook up VHS & need you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was not completed. please contact me to set up return visit to complete. thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue to use the Geek Squad, it's a great value and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and patient with me. Found additional problems and found efficient fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very professional.set up everything and explained how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation they were very fast very efficient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set the sound bar up very quickly and didn’t have to make any adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my surround sound quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. Was on time, knew what he was doing. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were professional, quick and knowledgeable, also on time, which is always important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and explain to us everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the sweet out of installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on wall and made a clean and neat job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Friendly and very polite. Prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this connection. Works perfect. Great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad...on time, friendly, hauled trash away. Explained operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie night...every night!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is perfect!!! 5.1 system hooked up like a movie theater!!!

    I would recommend this to a friend
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