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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv/sound system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound system with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Thorough and fast. Well worth the money,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geeks to set up before this an for other computer set ups an always satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad added and hooked up a sound bar to our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my issue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad managed my audio issues , very helpful, totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service. Set up and walked thru all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Could not have been a better experience.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents reinstalled my Boise Sound Bar on my Smart TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FAST AND GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very knowledgeable and doing the jobs speedy and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad handled it all well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents amounted and set up tv like experts they know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to connect all of our speakers and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service outstanding! They are total professionals !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and explained every function of the system to us in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents paired my wireless headphone with my Smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team - really know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. They are true professionals - neat clean and thorough!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new soundbar. It is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always does a great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back after our remolding and redid our tv setup. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time. The Setup was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed professionally by geek squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the wall bracket, the 70 inchTV, and , programmed TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up saved me alot of headache amd I could just sit down and enjoy my new product

    I would recommend this to a friend
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