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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 7,923 reviews
  • Rated 5 out of 5 stars

    On time, quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new soundbar. It is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and patient with me. Found additional problems and found efficient fixes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was confused about how to hang the tv on the wall. I had to make a suggestion to get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Xxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Could not have been a better experience.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were professional, quick and knowledgeable, also on time, which is always important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Took all trash with them. Courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sauad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with the product and setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nick went over and beyond.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked hard and would not leave until everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new tv and sound bar very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reset Alexa for new cable service. Reset Harmony App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks R Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEEEEEEEK SQQUUUUUAAAADDDDD! Great job as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad handled it all well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents amounted and set up tv like experts they know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service outstanding! They are total professionals !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jimmy was excellent. Very knowledgeable and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very friendly and knowledgeable about the equipment I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service. Set up and walked thru all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a good price for the service and the price was very reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aaaaaaaaaaaaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when scheduled and were very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy and convenient way to have the old TV removed and the new set installed.

    I would recommend this to a friend
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