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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installation process

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think their repair service and/or service in general is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and quick. Start up. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad has stalled my home theater for 65inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful helpful men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful experience. I would always recommend using their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The swap out of my receiver and surround system .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swap out and remote was quickly completed and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quickly done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy addition while I was getting a new TV. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted TV and all my devices on a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tv was connected to all devices. Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. I will always use the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for anything better they went overboard helping me and wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very thorough. did good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly, and did the job he was responsible for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and courteous team. Fast and as requested installation. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, on time and explains everything for you to understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 65 in tv sound bar and woofer by himself was late but did excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our 4k TV. Very knowledgeable & personable. Will use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job connecting all the audio the right way. All works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bernard did a great job of mounting my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my equipment and optimized all connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent s put our sound bar together fast and and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional with a great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a great job installing my sound bar and explaining how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tried to fix my sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and considerate, very helpful .

    I would recommend this to a friend
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