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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 7,928 reviews
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar set up went well, no surprises. set up took very little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HAD THE TELEVISION ON THE WALL AND EVERYTHING CONNECTED IN A SHORT TIME FRAME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the new tv so the geek squad could hook everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted TV and all my devices on a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got Roku setup and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, courteous and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert, considerate working techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product expertly installed to WOW the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yah,,,,,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, on time and thorough. I would have them back in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, professional & quick. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Recommend Geek squad but not sure about the outsourced vendors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went really well. Guy was on time, neat and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well and the customer service was very professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Soundbar/TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the agent fixed my connectivity issue between the sound bar and the TV, I continuously have to manually “link” the soundbar everyone I turn on the TV instead of it occurring automatically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what to do for all my specifications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They restored my data back on my laptop. They did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent s put our sound bar together fast and and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was done quickly and is perfect, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time and was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv and connected my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it came with a better manual or some instruction like how to adjust the bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys setup everything so quick, it makes you feel...well me anyway...kind of dumb.

    I would recommend this to a friend
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