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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,923 reviews
  • Rated 5 out of 5 stars

    A1!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and simple and the installers are A1 thanks....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was curteous and helpful, did job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional. I’m very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ADAM WAS OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was the technician who came to our home. What a wonderful representation of your tech staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys setup everything so quick, it makes you feel...well me anyway...kind of dumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    timley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very professional, quick, informative, would request him agian

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys connected my sound bar fairly quickly......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent my TV and sound bar like the pro he is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwane is the man great teacher really takes the time to explain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio set up was done well and was explained to me. PERFECT !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our sound bar pretty quickly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this had to be done because I surely could not but the cost of this service was high

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - Add-on: Core Basic Audio Setup - happy with service once we finally got them to our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen installed our tv and were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    system working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did excellent task in setting up and explaining how it functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best experience we have had in a while

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience every. the young man was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary service was TV mounting which was completed as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and completed my home theater set and showed me some tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an absolute dufus regard anything IT-related!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service n quick and courteous/ professional . Great job

    I would recommend this to a friend
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