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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 7,927 reviews
  • Rated 5 out of 5 stars

    Perfect job setting up audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up sound system and explained how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just terrific so far great product quality of picture is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my shopping experience ... I love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Easy to install. Worked from the first time power was put to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, and the guys were helpful with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected a new receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. Got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, clean and very efficient and did a nice clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever geek squad use them for all installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional installation the tech took the time to understand what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time hooked up the receiver and were gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Mike from the Athens location for all my home audio installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and patient instruction by Dave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave efficiently installed our equipment and patiently explained how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so fast and professional. . I will use them all the time now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat Better Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still out on this item. Dialogue seems more understandable but there's a bass presence that's sometimes disconcerting. I often thing there's a bit truck outside the house. If I ignore that (and it isn't constant), it's a plus addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent techs. Very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the operation of speakers throughout the hou

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly determined the problem with my speakers not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy hook up with my new audio system. and new Sony 55" TV. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is efficient and knew the plan before arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man did a great hook up and all the wire then put label on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & product. technicians were courteous & knowledgeable.

    I would recommend this to a friend
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