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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 7,927 reviews
  • Rated 5 out of 5 stars

    prompt and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived right on time and were very quick installing everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “special agents” were awesome, knowledgeable, friendly etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Have no problems and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and knowledgable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love you guys, so knowledgeable and so efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is the issue. Set was completed and handled very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came set up my TV and were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in setting up my tv’s...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable came on time and was nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave in and got the annual geek squad protection plan. Glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very friendly showing all the inputs. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive explanation and quality detail to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was set up in no time. The GEEK technician was very efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vizio sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual from geek squad showed up on time. Kept the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and knowledgeable workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio set up works very well. The technician was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided superb installation of my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let them help me make it sound the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought a new tv, now I need the sound to match the 4K video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very nice. Walked me thru what I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed about professionalism and knowledge of the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, knowledgable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, competent, neat, could not ask for any better.

    I would recommend this to a friend
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