Customer Ratings & Reviews

The agents did a great job setting up our sound bar and TV.

A great value for the money. Relatively easy to install. Be warned, however. None of these systems are truly wireless. Speakers need to be wired to a control box. And be prepared to purchase speaker wire if your room is larger than a closet, since the speaker wire included was to short to reach the corner shelving for each of the read speakers in our den.

Installation was great of tv and sound bar. Very professional.

My Smart tv and soundbar were not communicating with directv nor each other. Thank you Geek Squad! Paulo De Souza was able to get it all running in short order.

I never used a sound bar, I always had a home theater system. I'd have to say this sound bar does about a 95% job when compared to my home theater with a whole lot less work. Other techs who list to this bar say it is really good. One thing is for sure, it beats the heck out of the TV speakers and my LG has very good speakers.

The agents installed a sound bar that made a huge difference in our tv viewing. Sound was barely audible before the sound bar was hooked up. As an older couple our hearing is not the best; this made watching tv fun again.

Excellent service & very professional in detailing the advantages to the soundbar speakers.

The tram was very professional and made sure my system was set up prperly and working. They also went beyond their way and sold me a cord cover that made my system have a better appearance.

The agent was on time and pleasant to work with. He unpacked everything and took the packaging with him to dispose of at the store. Very easy installation and thought it would have been more complicated.

Originally we bought a Samsung sound bar, when the geek squad associate installed it, the rear speakers didn’t work. He offered to go to Best Buy and pick up a visio sound bar, came back and installed it. He was very nice and made sure we were satisfied with the equipment,

The Geek Squad tested speakers and receiver to see what device was not working properly. They determined it was the receiver so we decided to keep the newly purchased JBL sound bar connected. We are happy with the service and our purchase of Samsung tv and JBL sound bar.

the agent came out and explain what the issue was with the compatibility between my soundbar and older TV. we were able to make if=t function properly without buying a new TV.

Flawless installation- John did an outstanding job of converting our home theater from acoustimass and satellite speakers to soundbar and sub. Very caring individual.

The agent installed my speakers and gave me directions on how to proceed after the speaker hook up. He was also very helpful with observing when order was placed with the phone representative, it was totally wrong and would have been costly to me. I also explained to him the phone representative said I would not be charged for the installation of the speakers. He communicated with his supervisor on my behalf explaining the series of errors with the order and previous phone conversation with the phone rep while setting up the order. I was very satisfied with the outcome and appreciated his patience and understanding in this matter. I was pleased with the manner in which he handled the problem as well as his efficiency in the set up.

Set-up went well very professional. Would recommend the Geek squad

the sound bar was purchased with the Samsung TV that stopped working after 2 days. The Geek Squad re-instaled it along with my new LG TV.....excellent sound!

Eric did a great job with the setup. Everything is working great.

The techs hooked up a new sound bar to an older model TV from the same manufacturer. They had to trouble shoot some connectivity issues to make it work, but were successful and it performs beautifully.

My Geek was extremely knowledgeable on setting up the sound bar - I bought a LG TV & then bought a LG sound bar - I was extremely comfortable with the Geek setup person - he explained the setup as he went on & even programmed my remotes from 3 to 1 - What a difference it made in viewing!

Sound bar was installed easily. Sound is good in a large room. Hardly notice it installed under the television.