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Customer Ratings & Reviews

$189.99
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The comparable value is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent coffee quality, ease of use, and overall performance, noting its simple setup. However, some users have reported issues with the frothing performance, which can result in cold milk, and have found the machine to be noticeably noisy with limited temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-111 of 111 reviews
  • Rated 5 out of 5 stars

    Makes great lattes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my Nespresso for this Bella and the Bella does not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Frothing performance

    Rated 1 out of 5 stars

    Bella Pro Barista Elite Espresso Drink Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped frothing after 10 uses. Return process of the manufacturer was complicated and time consuming. It also involved sending them photos and videos. Best Buy took the machine, checked to see that all the parts were there and gave us credit, on the spot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good when it does not leak!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as long as you don't make too many drinks in a short period of time.With heavy load leaks water on to countertop. Milk frothing can also lead to milk leak, still could not figure out how or why it has happened.Returned promptly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully and makes it feel like I have a Starbucks at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A magnificent equipment. Easy to use. I love it. Buy it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Espresso

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work; we will see how it holds up. The frother sometimes leaks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissapointed was missing a couple things, had to order on amazon and doesnt even feel right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Espresso machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box missing pieces. If you buy this recommend checking the box and making sure everything is there. Best buy wouldnt send another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Steamers stopped working after 3 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality steamer stopped sucking milk properly after 3 month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cofee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Coffee no god but Nate is very good. En general es ok .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso maching for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out how to use it, this is a great little espresso maker that makes delicious drinks. For the price, this is exactly what we were looking for. We purchased a much more expensive unit initially and ended up returning it because it was too complicated and made a mess. We are very happy with this machine.

    I would recommend this to a friend